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Database Administrator

1 month ago

Irving TX United States Apex Systems Full time

SQL Database Support (Azure DB Support Team)


Location: 7000 State Highway 161 Irving TX 75039 United States (Hybrid)

Payrate: $40/HR

Contract Length: Up to 18 Months

Contract Type: W2 (No C2C or Sponsorship at this time)



Typical Day in the Role

• Purpose of the Team: The purpose of this team is supporting engineering and customer support through reactive ticketing.

• Key projects: This role will contribute to the resolution of incident-based support tickets that have been submitted by the customer.

• Typical task breakdown and operating rhythm: The role will consist of 90% ticketing support, 10% ad hoc and meetings.


Summary:

The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.


Top 3 Hard Skills Required + Years of Experience

1. Minimum 5+ years experience with SQL database

2. Minimum 5+ years experience with Azure Fundamentals

3. Minimum 5+ years experience with Excellent Verbal and written Comms.


Job Responsibilities:

• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity

• May install software or perform hardware testing remotely

• Enter commands and observe system functioning to verify correct operations and detect errors

• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities

• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support