Senior Product Manager

2 days ago

Boston MA United States US Bank Full time

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

The U.S. Bank Chief Product Office is seeking an experienced Product Manager to serve as the Senior Product Manager for custody supporting our Wealth, Corporate, Commercial and Institutional Banking (WCIB) division.

The Senior Product Manager – Custody covers all aspects of product management for the U.S. Bank custody offering which includes global and U.S. custody, excluding depositary, which is covered by the European Custody Product Manager based in Ireland.

This person will oversee U.S. Bank’s custody solutions and external facing offering used by the impacted business units and their clients such as Global Fund Services, Global Corporate Trust, Institutional Trust & Custody and Wealth Management. This person will work directly and through operations, technology, digital, risk, compliance and project management teams to advance the offering.

In conjunction with the relevant stakeholders, this person will be responsible for the identification, strategy and recommendation of product improvements, enhancements or new products. In addition, the ongoing management and development of the product in support of business growth goals. Oversees the evaluation of custody vis a vis competitor, vendor, client, regulatory and other market trends and works with stakeholders to prioritize based on the aforementioned factors.

This person assists the business development teams to create and maintain updated marketing material, sell sheets and digital and thought leadership content.

JOB RESPONSIBILITIES:

Product Strategy and Roadmap:

  • Creates, manage and drive the overall custody product strategy and roadmap using the product model (Agile) methodology, inclusive of product governance best practices and internal technology, together with product, strategy and business teams, operations and stakeholders.
  • Tracks, monitors and analyzes the competitive landscape to identify gaps and priorities.
  • Compiles market research of vendor products and services. Where applicable, creates business cases inclusive of economic factors and voice of client feedback. Lobbies for change and builds the case internally.

Product Development Lifecycle:

  • Manages the design, development, and execution of existing product enhancements or new products on roadmap. Leads go to market activities and internal trainings prior to launch or effective date.
  • Coordinates the prioritization of product requests with teams and stakeholders consistent with WCIB and GFS strategies.

Client and Market Engagement:

  • Develops product marketing material, including sales tools, articles, whitepapers, etc. in conjunction with business teams and marketing.
  • Represents product in sales and client due diligence meetings as appropriate.
  • Participation and attendance at industry conferences and U.S. Bank client events to showcase the offering. Some domestic and international travel may be required.

PREFERRED SKILLS/QUALIFICATIONS:

  • Product management, product design, agile methodology, consultative approach, competitive intelligence and research, marketing
  • Bachelor’s degree. MBA or advanced degree a plus
  • 15+ years of experience in the financial services industry and/or product management sector
  • Deep understanding of custody, e.g. asset servicing and related functions
  • Proven track record of successfully managing and launching new products
  • Self-starter, ability to work independently and lead project teams to achieve milestones
  • Strong written and verbal communication skills, with an ability to communicate effectively at an executive level
  • Knowledge of the competitive landscape, regulatory environment and operations

Hybrid/flexible schedule:

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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