Fidelity TalentSource LLC | Director, Design Strategy MA | boston, ma

1 week ago


Boston MA United States Fidelity TalentSource LLC Full time


Job Description:

Director, Design Strategy (Hybrid - Boston, NH or RI) The Role

As a member of the Enterprise Design Strategy team, you will contribute to Fidelity s future growth using human-centered design to understand customers, generate new offerings and rapidly experiment with new ideas. Your work will include designing and conducting user research, identifying insights and opportunity areas, leading ideation, and testing through prototypes. You will dig into challenging, ambiguous, human-centered problems that you might not immediately associate with the investment world, but are on the forefront of where finance, technology, work, health, and data intersect.

The Expertise and Skills You Bring

  • Master s degree in design or business, AND/OR 5-10+ years of experience in Design Research / Design Strategy / Experience Strategy
  • Background working on multiple projects at a design or innovation firm
  • Ability to lead a multidisciplinary cross-disciplinary team through the human-centered design process
  • Ability to navigate a complex organization and manage stakeholder relationships
  • Research chopsu2014ability to design and execute qualitative research using a number of methods based on project goals and timelines
  • Synthesis expertiseu2014ability to get to the u201Cso what,u201D actionable insights, key frameworks, and opportunity areas from research so the whole team can move forward
  • Ability to translate opportunities to ideasu2014guiding the team through ideation, concept development, testing and iteration
  • Excellent communication skills
  • Bonus points for experience working within a highly-regulated industry (e.g. health care, financial services)

The Team

Enterprise Design Strategy is an internal innovation group which partners with business units across Fidelity. We bring expertise in design research, strategic innovation, ideation, and UX design to create new products and solutions for our clients and prospects. We tackle early-stage opportunity areasu2014such as how to help immigrants establish themselves in the U.S. financial systemu2014and improve customer experiences using human-centered design and business analysis. This group formed at Fidelity in 2005 and has strong executive support; our projects often read out to the CEO and Chairman of Fidelity Investments.

At Fidelity, you will have the chance to work with teammates from leading schools and design firms. Team members say they love working here because they can sink their teeth into tricky problems, have work/life balance, and continue to hone their craft in a collaborative and supportive environment.



Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelityu2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

accommodations@fmr.com.



  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Instructional Designer (Global) to work in Boston, MA! We're hiring an experienced Learning & Development (L&D) designer in Boston to help us build out a learning platform to support our global team of experts across a...


  • Boston, MA, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Operations Manager to work in FCAT (Fidelity Center for Applied Technology) in Boston, MA! The team This team in FCAT currently has 6 plus ongoing workstreams focused on a variety of AI models, behavioral economics,...


  • Boston, MA, United States Fidelity TalentSource LLC Full time

    End User Technician Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelity's Enterprise Infrastructure Group in Boston, MA! This position will provide end-user technology support for the Fidelity locations in MA. It includes...


  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a 2D Animation Designer to work in Fidelity’s Workplace Investing Business Unit in Boston, MA - Merrimack, NH or Covington, KY. The Expertise We Are Looking For Strong skill and curiosity about 2D animation and...


  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Contracts Manager to work in Boston, MA or Merrimack, NH. The Role The Contract Manager provides industry specific expertise and strategic and tactical direction in the development, negotiation, management and...


  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Contracts Manager to work in Boston, MA or Merrimack, NH. The Role The Contract Manager provides industry specific expertise and strategic and tactical direction in the development, negotiation, management and...


  • Boston, MA, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Scrum Master to work at Fidelity in Boston, MA!  The Role As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will...


  • Boston, MA, United States Fidelity TalentSource LLC Full time

    Fidelity Talent Source is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for an Associate Compliance Analyst to work in Boston, MA! The Associate Compliance Analyst is part of a team responsible for providing registration and licensing support to maintain the securities registrations, investment...


  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Operations Manager to work in FCAT (Fidelity Center for Applied Technology) in Boston, MA! The team This team in FCAT currently has 6 plus ongoing workstreams focused on a variety of AI models, behavioral economics,...


  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Systems Analyst to work in Fidelity’s Asset Management Technology in Boston, MA. SAI Technology is looking for a Senior Systems Analyst to join our Workplace Managed Accounts Portfolio Construction team. The role...


  • boston, United States Fidelity TalentSource LLC Full time

    End User Technician Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelity's Enterprise Infrastructure Group in Boston, MA! This position will provide end-user technology support for the Fidelity locations in MA. It includes...


  • boston, United States Fidelity TalentSource LLC Full time

    Senior Data Analyst The Role Fidelity Labs is seeking a Senior Data Analyst to define and complete a series of data governance and analysis-related activities associated with our Data Aggregation product. Specifically, the analyst will focus on crafting a data catalog, building a series of data quality rules, handling data intake requests, and supporting...


  • boston, United States Fidelity TalentSource LLC Full time

    Senior Data Analyst The Role Fidelity Labs is seeking a Senior Data Analyst to define and complete a series of data governance and analysis-related activities associated with our Data Aggregation product. Specifically, the analyst will focus on crafting a data catalog, building a series of data quality rules, handling data intake requests, and supporting...


  • Boston, MA, United States Fidelity TalentSource LLC Full time

    The Expertise We Are Looking For Strong skill and curiosity about 2D animation and video creation, including motion graphics, digital design, audio editing, and post-production skills. Proficiency in filming, lighting, and audio recording on-screen talent Technical proficiency in film and visual design software, particularly in Adobe After Effects;...


  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Scrum Master to work at Fidelity in Boston, MA!  The Role As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will...


  • Boston, MA, United States Fidelity TalentSource LLC Full time

     Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Network Proxy and Application Gateway Engineer to work in Fidelity’s Enterprise Infrastructure Group in Boston MA, Smithfield RI, Westlake TX or Merrimack NH. The Role Fidelity’s Enterprise Infrastructure Global...


  • Boston, MA, United States Fidelity TalentSource LLC Full time

    Security Officer The Role Fidelity is currently seeking top candidates to serve Fidelity as a Security Officer. This position is located in Boston, MA. Are you eager to part of something positive and work within a dynamic and collaborative team environment? Our success as a firm is due to the personal responsibility and pride our associates take in...


  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity Talent Source is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for an Associate Compliance Analyst to work in Boston, MA! The Associate Compliance Analyst is part of a team responsible for providing registration and licensing support to maintain the securities registrations, investment...


  • boston, United States Fidelity TalentSource LLC Full time

    Fidelity Talent Source is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for an Associate Compliance Analyst to work in Boston, MA! The Associate Compliance Analyst is part of a team responsible for providing registration and licensing support to maintain the securities registrations, investment...


  • Boston, MA, United States Fidelity TalentSource LLC Full time

    Data Modeler The Role The Data Modeler works closely with business and technical teams to drive the creation of scalable, flexible, well governed, and detailed data design solutions. They drive adoption of enterprise and industry standard modeling methodologies. They partner with project teams to deliver practical & resilient data model designs that meet...