Operations Supervisor

2 weeks ago

Orange CA United States MSI Full time

Summary: The Operations Supervisor is directly responsible for the day to day supervision of the shift Lead(s), Warehouse Floor, and Team Members. The Supervisor provides any necessary leadership and training to the team members. This role is also responsible for managing the functionality of the department(s), and ensures all areas are properly able to execute the daily workload.

Work Hours: Monday to Friday 06:00 AM to 05:00 PM and alternate Saturdays.

Seniority Level:Mid-Senior Level


Employment Type:Full-time


Compensation: This hourly, non-exempt position pays from $23 to $26 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $48,840 and $64,830 annually, or more, depending on experience, overtime hours, and bonuses.


To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

  • Responsible for ensuring all functions are properly staffed to execute varied workload volumes.
  • Manage the workflow of the Slab department with a team of 5-7 employees.
  • Safely lead and support the Slab Team(s) in Unloading inbound cargo containers, movement of slabs, Order picking, and Loading functions.
  • Maintain and manage Safety and Quality standards and processes.
  • Ensure timely Slab Department performance; work closely with Leads and Team Members to ensure Customer Orders meet standards.
  • Manage daily/weekly/monthly safety, quality, and productivity reporting
  • Maintain a safe work environment by driving a Safety First Culture at all times.
  • Maintain a clean and hazard free warehouse operation.
  • Provide Leadership, training, and supervision to approximately 5-10 team members.
  • Supervise and operate overhead crane and team members.
  • Supervise and operate forklift and team members.
  • Continuously develop leadership capabilities and professional growth of the team.
  • Responsible for all facility/equipment maintenance and supplies.
  • Perform additional duties as required and or requested.

Additionally the candidate must meet the following Education and/or Experience requirements:

  • High School Education or Equivalent required
  • 2+ years of specific relevant work experience in a Leadership Role.
  • Bachelor's Degree with emphasis on Logistics or Operations Management preferred
  • Forklift experience a plus.
  • 2 years of experience with overhead cranes is preferred.
  • Large Stone Slab experience is preferred.
  • Must have 2 years of supervisory/management experience.
  • Must have supervised at least 5-7 team members.
  • Must have 2 years of Distribution Center Operations experience.
  • Lean Manufacturing principles highly desired.
  • Intermediate knowledge of MS Office Suite - Word, Excel, and PowerPoint.
  • Related industry experience; natural stone, tile or hard flooring industries preferred.
  • Ability to adapt quickly to changing business needs.
  • Strong knowledge and understanding of Distribution and Warehouse Management applications
  • Demonstrated leadership and managerial abilities
  • Excellent oral and written English language communication skills
  • Provide high level of customer service
  • Must have excellent People Management and Time Management skills and abilities
  • Good organizational skills

This role has the following physical demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
  • The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

  • Referral, Holiday, and Annual Bonuses
  • Annual pay increases
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Company-paid Short Term and Long Term disability;
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Traditional and Roth 401(k) plans with company matching contributions
  • Charitable donation matching programs
  • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

  • Top 5 fastest growing companies - OC Business Journal
  • Supplier Diversity Award - Home Depot
  • #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
  • Top Workplaces Award winner multiple times - Top Workplaces
  • MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

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