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Head of Section
1 month ago
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About Energy SystemsWe help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.
About the roleTo enable Energy Systems to achieve its strategic ambitions and become future fit, we need leaders who drive business operations to meet customers expectations while also continuously improving the way we work. North America is therefore seeking the Head of Section Transmission and Distribution Compliance to lead teams offering utilities, generators and loads practical solutions to connecting to the transmission and distribution systems.
The Head of Section optimizes business operations and improve the long-term performance of the section. They work closely on commercial opportunities to strengthen and expand business, including driving the doer/seller culture. They direct service line activities and drives technical competence development within the section aligned with Energy Systems strategy.
The Head of Section has a strong focus on delivery and utilization, gains efficiency within the section. They partner with Key Account Managers (KAMs) and Market Account Managers (MAMs) in delivering an excellent customer experience while stimulating collaboration within their section as well across the organization. They must ensure that they have the right number of staff with the right capabilities and strives for a high performing collaborative culture and exceptional employee experience.
What You''ll Do
- Ensures an efficient & consistent delivery of services in line with customer expectations
- Leverages knowledge of North American energy and utilities market to produce new business and retain current clients
- Creates new services to grow into new markets
- Optimizes business performance through delivery management, cost-efficient business operations, improvement of the utilization rate and an aligned workforce plan
- Empowers employees and encourages employability and individual growth
- Creates a flexible workforce and automates workflows to deal with variable workload
- Builds and strengthens a strong internal culture based on company s values
- Supports the Head of Department in strategy and decision making
- Stimulates a high performing culture, sets direction, is output driven and act as a role model for an inspiring employee experience
- Ensures that employees have the required technical competences and owns the pipeline for technical talent
- Promotes team capabilities internally and externally
- Collaborates with the regional leadership team to evolve the service portfolio and capture customer opportunities
- Owns talent pipeline and development of technical talent/future needed capabilities
- Actively incorporates diversity considerations into staff development, progression, and recruiting processes
- Generous paid time off (vacation, sick days, company holidays, personal days)
- Multiple Medical and Dental benefit plans to choose from, Vision benefits
- Spending accounts FSA, Dependent Care, Commuter Benefits, company-seeded HSA
- Employer-paid, therapist-led, virtual care services through Talkspace
- 401(k) with company match
- Company provided life insurance, short-term, and long-term disability benefits
- Education reimbursement program
- Flexible work schedule with hybrid/remote opportunities
- Charitable Matched Giving and Volunteer Rewards through our Impact Program
- Volunteer time off (VTO) paid by the company
- Career advancement opportunities
How We Do It
We Care, We Dare, We Share
About youWhat is Required
- Bachelor s degree required, in a field related to power grids
- Minimum of 5 years of professional experience in the power grid industry
- Direct experience working at an ISO/Utility or on behalf of these entities as a consultant
- Proven track record of growing a business, including at least 2 years of management and business planning experience
- An excellent network of broad and diverse contacts within the North American utilities
- Proven track record leading and developing diverse teams, with an emphasis on influencing and inspiring high performers
- Proven track record in anticipating market trends and offering services to match utility needs
- Willing to travel up to 20% of the time, including domestic and international
- Ability to effectively present and discuss power grid modelling methodology and new power grid technology topics with a broad audience
- Professionally handles difficult conversations with customers, for example addressing refinements to technical methodologies, scope and budget issues, or differences in technical opinions, while strengthening customer relationships
- Demonstrated ability and willingness to drive thought leadership in the industry
- Strong written and verbal English communication skills
- We conduct pre-employment drug and background screening
Personal Qualities
- Has a growth mindset, devises and delivers on strategy, and possesses strong commercial aptitude, as well as drive to build their network and expand this network for the benefit of the Section and Department
- Holds collaborative leadership skills and ability to engage, develop and motivate own employees
- Creates trust through robust delivery and strong relationship building
- Communicate effectively, is pragmatic, builds strong relationships and can influence
- Promotes, respects, and understands diversity, equity, and inclusion values and can connect with, communicate, and relate to several personnel at different stages of their careers
- Demonstrate foresight know what is happening in the market, how will it impact us and what do we do to adapt to it
- Keep a positive and proactive attitude, with a solution-oriented mindset
- Be self-motivated, resilient and cope with work pressure
- Delegates and leads with a distributed and authentic leadership style
- Embraces Operational/Sales mindset and focuses on client relationship building
- Coaching skills to empower team
- Cultivates a broad and diverse network