Clinical Team Facilitator-LPN or RN
2 weeks ago
Full time
Shift
Day Shift
Description
Under the supervision of the Nurse Leader, coordinates home health care
services, labs; and any other equipment, supplies, external services for the agency clients as prescribed by the
physician, and/or requested by the client/family, and in compliance with the state’s Nursing Practice Act, any
applicable licensure/certification requirements, and the organization’s policies and procedures. Additionally
responds to incoming and outgoing phone calls, physician communication; documents orders taken in a timely
and accurate manner; and is in frequent and timely communication with agency clinical staff related to clinical
care, and coordination of care. Some public/client relations responsibilities
St. Mary’s Home Care & Hospice is seeking a full time Clinical Team Facilitator(LPN or RN)
St. Mary’s Home Care and Hospice located in Athens, GA provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision, and technology, we are growing and shaping the future of healthcare
We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.
Clinical Team Facilitator Basic Job Function Summary
Under the supervision of the Nurse Leader, coordinates home health care services, labs; and any other equipment, supplies, external services for the agency clients as prescribed by the physician, and/or requested by the client/family, and in compliance with the state’s Nursing Practice Act, any applicable licensure/certification requirements, and the organization’s policies and procedures. Additionally responds to incoming and outgoing phone calls, physician communication; documents orders taken in a timely and accurate manner; and is in frequent and timely communication with agency clinical staff related to clinical care, and coordination of care. Some public/client relations responsibilities.
What You Will Do
- Ensures all clinical/client phone calls and service needs are addressed timely and per policy, processes.
- Obtains and accurately/timely documents necessary physician orders for home care services.
- Provides timely follow-up on physician communication regarding lab results, medication/service changes, or other changes in the plan of care.
- Responsible for assisting the office care managers, schedulers and direct care staff in coordinating assigned patients/visits, and adjusting assignments, when required, based on emergent agency/patient needs.
- Ensures all care coordination and scheduling tasks are performed accurately, timely and that required information/documentation/scheduling is complete and current in the EMR system.
- Works collaboratively with Scheduler, to assure visits are scheduled per plan of care, with necessary changes made to accommodate patient service needs under the supervision of the Nurse/Therapy Leader, Office Care Manager
- Triages appropriate operational/clinical calls to/from all internal and external customer contacts.
- Assists Nurse/Therapy Leader and Office Care Manager in assuring that patient, families/caregivers and direct care staff are kept informed of changes to scheduled visit(s)
- Current Registered Nurse or Licensed Practical/Vocational Nurse licensure in Georgia
- Two years or more of Home healthcare experience, or comparable experience in acute or ambulatory care.
- Must have current Driver’s license and reliable transportation to and from work site.
- Must be experienced in documenting in electronic medical records and Must be proficient in the use of computer office software.
- Must possess 1-3 years prior experience in a customer service role
- Medical, dental and vision insurance - Day 1
- Short and long-term disability
- 403b with matching contribution
- Generous paid time off PLUS 7 paid holidays
- Mileage reimbursement
- Tuition reimbursement
- Comprehensive orientation
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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