Department Coordinator, Sports Medicine
1 day ago
Job Description - Department Coordinator, Sports Medicine - Wellesley (3314635)
About Us
Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients.
We are a proud member of Mass General Brigham, a network founded by Massachusetts General Hospital and Brigham and Women’s Hospital. Our affiliation allows us to provide our patients with access to the best community-based medicine and the most advanced specialty care in the world.
Our continued goal at Newton-Wellesley Medical Group is to meet our patients’ (and their families’) health care needs and build long-term relationships that provide them with exceptional care and service.
Our Team
Located at 978 Worcester Street in Wellesley, MA, the Sports Medicine team at Newton-Wellesley treats a large volume of sports-related injuries. Our specialists offer state-of-the-art outpatient surgical treatment using regional anesthesia for conditions of the shoulder, knee, and ankle. We work with athletes at all levels, including high school, college, professional athletes, and weekend/recreational athletes.
Schedule
We are seeking a full-time, 40-hour Department Coordinator to support the practice onsite Monday through Friday from 7:30am to 5:00pm (shifts are staggered).
Role Overview
Department Coordinators play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.
- Leading up to the patient visit, Coordinators schedule all appointments, conduct reminder outreach, verify insurance, and obtain Prior Authorizations when needed.
- During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork/forms.
- At the conclusion of the visit, during check-out, Coordinators are tasked with scheduling follow-up appointments, tests, and/or procedures.
- Other duties include fielding all incoming telephone calls and triaging appropriately, handling in-basket messages, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.
This practice also offers the ability to take on special projects that align with the individual employee's interests/goals
Qualifications
- High school graduate or equivalent with a minimum of two years medical office experience; Associate's Degree preferred.
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Primary Location
MA-Wellesley-NWH 978 Worcester Street
Other Locations
MA-Newton-NWH Main Campus
Work Locations
NWH 978 Worcester Street
Wellesley 02482
Job
Administrative Support
Organization
Newton-Wellesley Hospital (NWH)
Schedule
Full-time
Standard Hours
40
Shift
Day Job
Employee Status
Regular
Recruiting Department
NWH Sports Medicine
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