Client Marketing Associate-Hybrid

24 hours ago

Newton MA United States Bright Horizons Children's Centers Full time

The Client Marketing Associate role leverages expertise in marketing service and communications by taking in all marketing requests from client relationship partners, keeping the requests organized, staying on top of the details for each client, and bringing these projects to completion. This role requires being organized and able to deliver on critical marketing requests with a positive attitude and a commitment to delivering excellent service and driving revenue.

Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

What you will be doing:
  • This role is hybrid and located onsite in Newton, MA.
  • Support the client relationship and sales teams to drive revenue in our clients by delivering on marketing requests to drive benefits awareness and employee enrollment.
  • Deliver excellent service to our partners defined by problem solving, proactive solution orientation, a great attitude and impact.
  • Deliver service and operational related activities such as providing service to internal partners via telephone, direct interaction and/or written correspondence.
  • Drive marketing projects from beginning to end through good communication, project management and collaboration.
  • Collect and deliver feedback from marketing projects to continuously improve our processes, marketing programs and overall products.
  • Assess and report on marketing performance for all Client Engagement activities including email campaigns, shared and client-specific webinars, events, and other client engagement programs, to inform future activities.
  • Develop positive ongoing relationships across Bright Horizons, the marketing functional areas and client Relations (account management) teams.
What we hope you will bring to this role:
  • 3 years of Related Job Experience - Required.
  • 3 to 5 years professional experience - Preferred.
  • Experience with Salesforce, Salesforce Marketing Cloud, print-on-demand systems, and providing creative direction preferred. Experience with Monday.com or other project management applications is helpful.
Additional Job Requirements:
  • A great can-do attitude, hustle and a willingness to keep growing and learning.
  • Strong project management skills; results-oriented and highly motivated.
  • Strong cross-functional communications skillset.
  • Thrives in a team environment as well as in an individual setting.
  • Flexible mindset. Be able to adjust quickly to changing priority of task.
  • Must be detail-oriented and set high standards for quality. Strong organizational skills required. Proven excellent written and verbal communication skills.
  • Must be a self-starter with a sense of urgency and a commitment to delivering high-quality work consistently.

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our home office employees support all facets of our business - and no matter which department you join, you'll be part of a passionate team doing work that makes a difference in the lives of children and families. Our people are the heart of our company. Because we're as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you'll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

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