Case Manager

5 days ago

Washington DC United States Greater Washington Urban League Full time

General Summary


The Case Manager is part of the Rapid Rehousing for Families Program (FRSP) which offers short-term rental subsidies and unit inspection services to families at risk of homelessness. Under general supervision, the Case Manager is responsible for working closely with the Senior Case Manager in coordinating a number of client-facing services around rental payments, client rental contributions payments, inspections, or any landlord-related issues. The incumbent will be responsible for ensuring that information on clients and landlords participating in the program is accurate and that all pertinent data is uploaded into the designated data system in a timely manner throughout the program participation. The Case Manager will need to provide one-on-one assistance to clients and landlords participating in the program and coordinate and troubleshoot any issues pertaining to landlord relationships, inspections, or rental payments. The Case Manager is expected to coordinate and work closely with the Senior Case Manager and to team up with other staff working on the FRSP program, such as customer care specialists, inspection coordinators account payable and receivable specialists, etc. to provide the highest level of care to clients participating in the program. The incumbent will also be responsible for building strong working relationships with the primary case managers assigned to the clients participating in the FRSP program and other Department of Human Services representatives. The incumbent is expected to be responsive to requests from clients, landlords, and other stakeholders from the FRSP program and provide the highest degree of customer service through all interactions.


Essential Duties and Responsibilities


According to the ADA 1990, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Verifies client lease-up package to ensure compliance with program requirements; verifies client information, vendor status, billing, and contact information for accuracy.
  • Under Senior Case Manager guidance updates client-level information, landlord information, and any other information relevant to rental payments in the appropriate electronic systems as designated by Greater Washington Urban League. Ensures the highest degree of data accuracy and performs data cleanup as necessary.
  • Maintains accurate records of clients participating in the program and ensures compliance with record-keeping and documentation standards per Department of Human Services and Greater Washington Urban League standards and requirements.
  • In coordination with the Senior Case Manager, serves as the lead for client-related interactions pertaining to unit inspections, landlord issues/complaints, rental payments, client rental payment contributions, etc.
  • Works closely with the primary case manager assigned to the clients and works in partnership with other staff supporting the FRSP program.
  • Provides one-to-one case management services to clients participating in the program and coordinates all communications with the clients on issues related to rental payments and inspections.
  • Maintains accurate case notes and records of all client and stakeholder interactions in a system designated by the Greater Washington Urban League.
  • Participate in periodic program reviews and provide updates to the supervisory team on the issues experienced by the participants in the FRSP program.


Qualifications


  • Must have a high school diploma or GED program; associate degree or equivalent preferred;
  • Must have a minimum of 3 years’ experience providing case management services, ideally working with homeless families or individuals;
  • Must be authorized to work in the U.S.;
  • Must successfully complete a criminal background investigation;
  • Extensive knowledge of case management principles and best practices;
  • Ability to multitask at a high level;
  • Skilled in oral and written communication;
  • Proficient in MS Office;
  • Valid driver's license;
  • Demonstrated experience within a customer service environment; and
  • Outcome-focused with the ability to manage competing demands.
  • Must successfully complete a criminal background investigation.

Experience working with people from diverse racial, ethnic, and socioeconomic backgrounds.

  • Travel Nurse RN Case Manager

    4 weeks ago

    Washington, DC, United States TotalMed Case Management Staffing Full time

    Job Opportunity: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a skilled travel nurse RN Case Manager to join their team.Job Requirements:Specialty: Case ManagementDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are looking for a dedicated Case Manager-Registered Nurse to provide...

  • Travel Nurse RN Case Manager

    3 weeks ago

    Washington, DC, United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a travel nurse RN Case Manager for a travel nursing job in Washington, District of Columbia.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are seeking a Case...

  • Travel Nurse RN Case Manager

    3 weeks ago

    Washington, DC, United States TotalMed Case Management Staffing Full time

    TotalMed Case Management Staffing is seeking a travel nurse RN Case Manager for a travel nursing job in Washington, District of Columbia.Job DetailsSpecialty: Case ManagementDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are seeking a Case Manager-Registered Nurse for an assignment in Washington District of...

  • Travel Nurse RN Case Manager

    3 weeks ago

    Washington, DC , USA, United States TotalMed Case Management Staffing Full time

    Job Opportunity: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a skilled Travel Nurse RN Case Manager to join their team.About the RoleSpecialty: Case ManagementDiscipline: Registered NurseDuration: 13 weeksShift: 8 hours, daysEmployment Type: TravelWe are looking for a dedicated Case Manager-Registered Nurse to work in Washington,...

  • Travel Nurse RN Case Manager

    4 weeks ago

    Washington, DC , USA, United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a skilled Travel Nurse RN Case Manager to join our team in Washington, District of Columbia.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelWe are looking for a dedicated Case...

  • Travel Nurse RN Case Manager

    4 weeks ago

    Washington, DC , USA, United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a skilled Travel Nurse RN Case Manager to join our team in Washington, District of Columbia.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are looking for a dedicated Case...

  • Travel Nurse RN Case Manager

    4 weeks ago

    Washington, DC , USA, United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a skilled Travel Nurse RN Case Manager to join their team for a travel nursing assignment in Washington, District of Columbia.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe...

  • Senior Case Manager

    2 months ago

    Washington, WA, United States Professional Case Management Full time

    Make a Difference on Your Own Schedule and Terms!Hiring Senior Case Managers in Washington   Come join our growing team! A few of our perks:Create your own schedule!$44/hr. (including 100% of Hourly Wage Paid for All Drive Time)Bonus Eligible Direct assigned team members of RN Case Managers in the provision of care in accordance with Agency policy and...

  • Regional Manager

    4 weeks ago

    Washington DC, United States Professional Case Management Full time

    Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. manages, supervises, coordinates, evaluates, and develops client care teams to ensure quality care delivery and appropriate case management within...

  • Travel Nurse Case Manager

    3 weeks ago

    Washington, Washington, D.C., United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse Case ManagerTotalMed Case Management Staffing is seeking a travel nurse RN Case Manager for a challenging opportunity in a dynamic healthcare setting.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNEmployment Type: TravelShift: 8 hours, daysDuration: 13 weeks40 hours per weekWe are seeking a skilled Case...

  • Travel Nurse Case Manager

    2 months ago

    Washington, Washington, D.C., United States TotalMed Case Management Staffing Full time

    Job DetailsTotalMed Case Management Staffing is seeking a travel nurse RN Case Management professional for a challenging assignment in Tacoma, Washington.Job RequirementsSpecialty: Case ManagementDiscipline: RNEmployment Type: TravelWe are looking for a skilled Case Manager-Registered Nurse to join our team in Tacoma, Washington.TotalMed Case Management...

  • Housing Case Manager

    4 days ago

    Washington, DC, United States MMP Staffing Services Full time

    As a Housing Case Manager with a focus on the homeless population, you will play a critical role in providing comprehensive support and assistance to individuals experiencing homelessness. You will work closely with clients to assess their needs, develop housing plans, and connect them with resources to secure stable housing and improve their overall...

  • Travel Nurse Case Manager

    3 weeks ago

    , MA, United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse Case ManagerTotalMed Case Management Staffing is seeking a skilled Travel Nurse Case Manager to join their team.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNEmployment Type: TravelWe are looking for a dedicated Case Manager-Registered Nurse to work with our team in Boston, Massachusetts.TotalMed Case...

  • Travel Nurse RN Case Manager

    4 weeks ago

    Washington, Washington, D.C., United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a highly skilled Travel Nurse RN Case Manager to join our team.About the JobWe are looking for a dedicated and experienced Registered Nurse to work as a Case Manager in Washington, District of Columbia. The ideal candidate will have a strong background in case management and...

  • Travel Nurse RN Case Manager

    4 weeks ago

    Washington, Washington, D.C., United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a skilled travel nurse RN case manager to join our team.About the JobWe are looking for a dedicated and experienced registered nurse to provide case management services for a 13-week assignment in Washington, D.C.Job RequirementsSpecialty: Case ManagementDiscipline: RNShift:...

  • Travel Nurse Case Manager

    2 weeks ago

    , MI, United States TotalMed Case Management Staffing Full time

    TotalMed Case Management Staffing is seeking a travel nurse RN Case Manager for a travel nursing job.Job DetailsSpecialty: Case ManagementDiscipline: RNEmployment Type: TravelWe are seeking a Case Manager-Registered Nurse for an assignment.TotalMed Case Management Staffing Job ID # Pay package is based on 8 hour shifts and 40 hours per week (subject to...

  • Travel Nurse RN Case Manager

    3 weeks ago

    Washington, United States TotalMed Case Management Staffing Full time

    Job Description & RequirementsTotalMed Case Management Staffing is seeking a travel nurse RN Case Manager for a travel nursing job.Specialty: Case ManagementDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are seeking a Case Manager-Registered Nurse for an assignment.TotalMed Case Management Staffing Job ID...

  • Senior Paralegal/Case Manager

    3 hours ago

    Washington, DC, United States Trustpoint.One Full time

    Great opportunity for an experienced Litigation Paralegal/Case Manager to join a leading boutique law firm in their Washington DC office on a direct hire hybrid basis. This position is for legal professionals who are at the advanced paralegal and case management skill level with extensive litigation, investigation, and general case management experience...

  • Travel Nurse RN Case Manager

    4 weeks ago

    US-, United States TotalMed Case Management Staffing Full time

    Job Title: Travel Nurse RN Case ManagerTotalMed Case Management Staffing is seeking a skilled travel nurse RN case manager to join our team.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNEmployment Type: TravelShift: 8 hours, daysDuration: 17 weeks40 hours per weekWe are looking for a dedicated and experienced case manager to work with...

  • Case Manager PRN

    1 week ago

    Washington DC, United States Virginia Mason Franciscan Health Rehabilitation Hospital Full time

    Description Virginia Mason Franciscan Health Rehabilitation Hospital is proud to be recognized by Newsweek as the #1 Rehabilitation Hospital in Washington. A career at Virginia Mason Franciscan Health Hospital, a 60-bed state-of-the-art, inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and VMFH, is more than a job. It’s a...