Central Loan Processing Supervisor

3 weeks ago

Anchorage AK United States First National Bank Alaska Full time

Central Loan Processing Supervisor - Consumer Loan Documentation

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized nine years in a row by Alaska Business magazine readers.

Consider taking the next step in your Lending Career

We are seeking a Central Loan Processing Supervisor to lead the loan processing team. Loan processors act as the intermediary between lenders and borrowers with a hand in front- and back-end loan-processing actions. If you have analytical and logistical thinking skills, a comfort with financial figures and detailed documentation, customer service skills, excellent written and verbal communication skills, time management and organizational skills and at least one year in a lead or supervisory capacity, consider this important role.

Salary: $63,300/annual minimum. Job/salary offer would be commensurate with experience.

GENERAL PURPOSE SUMMARY
Directs the activities of unit processing personnel ensuring loan file compliance with bank policies and governing regulations, and provides appropriate processing and closing support to assigned Loan Officers by performing the following essential duties and responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Monitors and directs workflow for all unit loan files in process and ensures timely file completion by coordinating with Section Head, Loan Officers, processors and closers. Reviews loan documentation for completeness and complexity prior to assigning loans to processors and reviews and approves daily unit personnel work ensuring compliance with bank policies, procedures, and governing regulations.
  • Identifies and resolves existing and potential unit processing and closing documentation issues between customers, bank personnel, and third-party interests on approved loan requests.
  • Keeps staff informed of new policies and procedures relating to document preparation, assists in keeping Section procedures current, and conducts monthly meetings instructing unit staff on new developments and changes to processes and procedures.
  • Reviews and approves general ledger and on-line entry debits, credits, and wire transfers initiated by delegates. Reviews various Director reports to ensure any needed changes/corrections are completed.
  • May be called upon to assist assigned Loan Officers with complex loan documentation and transaction information, prepare Loan Information Sheet, conduct final review of loan documents prior to closing with borrower, and obtain documentation required by investor or guarantee partners.
  • Directs training schedule for loan processors and management associates during assigned time in unit.
  • Performs other work-related duties as assigned by supervisor.

SUPERVISORY RESPONSIBILITIES
Supervises employees in a Central Loan Processing Unit. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing unit workflow; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations regarding the hiring and terminating of employees.

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE:
Minimum: Bachelor’s degree in a business-related field and two years commercial loan processing or lending related experience, or five years related experience including two years commercial loan processing or lending related experience; or equivalent combination of education/training and experience. One year in a lead or supervisory capacity.
Preferred: Bachelor’s degree in a business-related field and three years commercial loan processing or lending related experience, or six years related experience including three years commercial loan processing or lending related experience; or equivalent combination of education/training and experience. Mortgage lending, escrow, title insurance, or loan servicing experience. Two years demonstrated supervisory experience.

SKILLS and ABILITIES:
Ability to efficiently and effectively manage workflow in a high-volume environment. Familiarity with tax returns and financial reports necessary. Windows based word processing and spreadsheet experience required, database experience preferred.

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.

MATHEMATICAL SKILLS:
Ability to work basic mathematical concepts, such as probability and statistical inference. Ability to apply concepts, such as fractions, percentages, ratios, and proportions to practical situations.

REASONING SKILLS:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several variables.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

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