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Sales Support Representative
2 months ago
Job Purpose:
Performs administrative, clerical, and data entry duties to support sales operations.
Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
- Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives;
- Establish and maintain relevant files and process incoming and outgoing mail;
- Answer incoming calls from customers and internal contacts, take messages and follow-up as appropriate;
- Perform efficient and accurate data entry using MRC Global specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts and/or direct shipments with vendor verification;
- Confirm accuracy of purchases with vendors to include shipping, billing and customer support;
- Assist with on-going competitive analysis to include the preparation of reports or other materials;
- Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, office supply orders;
- Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills;
- Perform other duties or projects as assigned;
- Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.
Qualifications
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
- High school diploma or GED (General Education Degree);
- Two years’ experience in working in a business office;
- Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software;
- Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team;
- Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook;
- Ability to work scheduled and unscheduled overtime.
Additional Qualifications
- Must have the ability to provide documentation verifying legal work status;
- Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;
- Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions:
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.
