Customer Equipment Service/ Senior Seamer Service Representative

2 months ago

Massillon OH United States Crown Cork & Seal USA, Inc. Full time

COMPANY OVERVIEW

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world.  We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally.  Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.

DIVISION:

Crown’s Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit.

LOCATION:  Home Based with Travel - Midwest or Eastern Region of the US.

POSITION OVERVIEW:

(Traveling Maintenance Role) This position will provide technical support for the customers of our North American Food Division.  They will ensure our customer’s equipment and can filling processes are running effectively and help them to troubleshoot any issues that may develop when they are using our steel and aluminum cans to fill their products.  

DUTIES AND RESPONSIBILITIES:

The key responsibilities for this role are as follows:

•    Ensure that customers are able to satisfactorily close food cans and ends by setting customer seaming (closing) equipment to achieve sound double seams.  Diagnose and correct seam defects and seaming machine problems on increasingly sophisticated equipment.
•    Respond to customer requests for both general and emergency break down assistance in order to restore customers output to planned levels.
•    Arrange pro-active visits to customers to analyze customer seam results or carry out independent checks and provide advice as necessary. Commission new equipment and carry out repairs, inspections and subsequent on-site overhauls of closing equipment.
•    Maintain good internal/external communications and keep manager updated on field developments and competitor activity.  Identify opportunities to provide training for customer’s personnel where new equipment or technology is being installed or where several improvements are needed.
•    Submit customer service reports and time sheets in a timely manner; record all activities for the above accountabilities.
 
Typical tasks performed by CES at customers:
•    Double seam tear down / evaluation
•    Double seam tear down documentation
•    Seamer set up
•    Seamer adjustments
•    Seamer troubleshooting
•    Seamer audits
•    Seamer repairs
•    Seamer rebuilds
•    Seamer installation (mechanical – no electrical)
•    Seamer removal
•    Assist with  product trials / testing
•    Assist with product quality problems
•    Assist with Double Seam training
•    Gather and report information on tooling - equipment – product – processes etc.
•    Install tooling – equipment


  • H.S. Diploma with technical training
  • 5-10 years of experience in manufacturing or other machine maintenance
  • Experience with can closing equipment preferred but not required
  • Effective interpersonal skills and the ability to interact with employees at all levels
  • Proven computer skills with a complete understanding of Word , Excel and Outlook
  • Strong mechanical aptitude with technical training in equipment and machinery repair and maintenance
  • Effective communication skills, both verbal and written
  • Ability to travel up to 70-80%, both driving and flying
  • Effective time management skills and the ability to balance multiple projects at one time

 

Crown offers competitive pay, including a $500 sign-on bonus, paid OT, and comprehensive benefits including free company-paid health insurance for employees and company-matched 401(k). Crown will also provide a company car.  

  • Customer Equipment Service/ Senior Seamer Service Representative

    2 days ago

    Massillon, United States Crown Cork & Seal USA, Inc. Full time

    COMPANY OVERVIEWCROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world.We do this by delivering innovative packaging that...

  • Customer Equipment Service/ Senior Seamer Service Representative

    5 months ago

    Chicago, IL, United States Crown Cork & Seal USA, Inc. Full time

    COMPANY OVERVIEW CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world.  We do this by delivering innovative packaging...

  • Senior Seamer Service Representative

    1 week ago

    Philadelphia, PA, United States Crown Cork & Seal USA, Inc. Full time

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division.  This individual is a key member of the Technical Services Team who supports various customer-filling operations.   Position accountabilities include the following:  Act as the key interface between the Company...

  • Senior Seamer Service Representative

    1 week ago

    Jefferson City, MO, United States Crown Cork & Seal USA, Inc. Full time

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division.  This individual is a key member of the Technical Services Team who supports various customer-filling operations.   Position accountabilities include the following:  Act as the key interface between the Company...

  • Customer Service Representative

    4 weeks ago

    Massillon, Ohio, United States BellStores Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at BellStores Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    1 month ago

    Massillon, Ohio, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...

  • Customer Service Representative

    2 weeks ago

    Massillon, Ohio, United States BellStores Inc Full time

    {"title": "Customer Service Representative", "description": "Job SummaryBellStores Inc is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the direct link between the company and the customer, providing exceptional customer service and handling transactions with efficiency and friendliness.Key...

  • Customer Service Representative

    7 days ago

    Massillon, Ohio, United States BellStores Inc Full time

    Customer Service Representative Job DescriptionBellStores Inc is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the direct link between the company and the customer, providing exceptional customer service.Key Responsibilities:Provide fast, efficient, and friendly service to customers.Handle money...

  • Customer Service Representative

    2 months ago

    Massillon, Ohio, United States BellStores Inc Full time

    Job SummaryBellStores Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Representative

    1 week ago

    , FL, United States Professional Service Industries Full time

    Job Title: ReceptionistJob Summary:Professional Service Industries is seeking a skilled Receptionist to join our team. As a Receptionist, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth workflow.Key Responsibilities:Answer and direct phone calls, greet clients and visitors, and...

  • Customer Service Representative

    2 weeks ago

    , OH, United States The Richwood Banking Company Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at The Richwood Banking Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, both in the branch and at the drive-thru. Your primary...

  • Sr Customer Service Representative

    3 months ago

    Lancaster, OH, United States Genuine Parts Company Full time

    SUMMARYUnder limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...

  • Sr Customer Service Representative

    2 months ago

    Lancaster, OH, United States Genuine Parts Company Full time

    SUMMARYUnder limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...

  • Customer Service Representative

    4 weeks ago

    , OH, United States Ingka External Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring accurate transactions, and resolving customer issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Jacksonville, FL, United States Triad Financial Service Inc. Full time

    Job Category: Loan ServicingRequisition Number: CUSTO001810Posted: October 21, 2024Full-TimeJacksonville, FL 32224, USAJob Details Description For over 50 years, Triad Financial Services, Inc. has provided extraordinary service in lending to help homeowners reach their dream, and find competitive rates that help their customers and clients get financing....

  • Convenience Store Customer Service Representative

    3 weeks ago

    Massillon, Ohio, United States BellStores Inc Full time

    Job DetailsJob Title: Customer Service Representative - Convenience StoreJob Location: Massillon, OHPosition Type: Full-timeSalary Range: $13.25 HourlyJob Description:As a Customer Service Representative at BellStores Inc, you will be the face of our company, providing exceptional service to our customers. You will be responsible for handling customer...

  • Customer Service Representative

    2 weeks ago

    Elyria, OH, United States U-Haul Full time

    Customer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. Your responsibilities...

  • Customer Service Representative

    1 month ago

    , OH, United States Global Hub Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Global Hub. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key ResponsibilitiesRespond to customer...

  • Convenience Store Customer Service Representative

    2 weeks ago

    Massillon, Ohio, United States BellStores Inc Full time

    Job DetailsLevel: EntryJob Location: OH Massillon Massillon, OHPosition Type: Customer Service Representative ConvenieSalary Range: $13.25 HourlyJob Shift: AnyDescription:CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STOREAs a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer...

  • Sr Customer Service Representative- Repair

    2 weeks ago

    Portland, ME, United States Genuine Parts Company Full time

    SUMMARY: Under limited supervision, the Senior Customer Service Representative responds to customer inquires by preparing quotes on repairs for industrial parts and equipment. Also place customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior...