Client Service Associate

4 weeks ago


Grand Junction CO United States Vectra Bank Colorado Full time
At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post , we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success. We are looking for a Cl ient Service Associate (Teller) toprovide top notchcustomer service to our clients and customers at our Grand Junction branch . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you Essential Functions:
  • Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, whilemaintainingan acceptable balancing record.
    • Identifiesand addresses clients' needs byprovidinga variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
    • Resolves clients'problems either through direct personal action or referral to alternative branch or bank resources.
    • Identifiesand maximizes cross-sellbanksopportunities through exploring needs.
    • Other duties as assigned. Qualifications:
      • Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
      • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
      • Must have solidbalancingand customer service skills.
        • Ability to cross-sell bank products based onclients'needs. Benefits:
          • Medical, Dental and Vision Insurance - START DAY ONE
          • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
          • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
          • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
          • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
            • Mental health benefits including coaching and therapy sessions
            • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
            • Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $18.50 - $21.00 hourly depending on job-related factors such as level of experience and location.


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