Curbside Express Lead

1 day ago

Wildwood PA United States Giant Eagle Full time

Job Summary


Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Curbside Express Leads are key players in in our stores’ success. They make sure our Curbside Express orders are fulfilled quickly, accurately and with a smile. They also provide unparalleled guest service and support the Asst. Guest Service Team Leader. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

  • Experience Required: 0 to 6 months
  • Experience Desired: Customer Service Experience; 1-3 years in a service-oriented environment, and be comfortable with technology. Additionally, experience leading others is desired.
  • Education Desired: High school diploma or equivalent
  • Lifting Requirement: Up to 50 pounds
  • Age Requirement: At least 18 years of age


Job Responsibilities

  • Administer Team Members'; workload, conduct guest transactions at curbside, communicate discrepancies and help bag and store orders.
  • Provide customer service that exceeds requirements for both internal and external guests.
  • Understand all guest service initiatives and measurement tools (i. e. voice of guest, mystery shoppers).
  • Respond to guest calls regarding product inquiries, special orders and product requests.
  • Schedule Team Members and delegate work assignments.
  • Provide coaching and feedback to Team Members.
  • Oversee and evaluate training provided to Team Members
  • Attend and conduct daily team huddles.
  • Write department orders, monitor ordering and supervise stocking and receiving.
  • Develop and implement merchandising plans using company guidelines
  • Take an active role in building the store's product assortment.
  • Utilize all available tools to help reduce and eliminate shrink.
  • Comply and perform self-assessments.
  • Pass all internal and external audits.
  • Understand and adhere to the collective bargaining agreement.
  • Develop and maintain communication processes with other departments.
  • Be willing and able to be back up other grocery lead positions.
  • Must be able to work a flexible schedule, which could include nights, weekends and holidays.
  • Maintain safety as the top priority for our Team Members, guests and products.
  • Properly handle products and equipment in accordance with food safety and safety guidelines.
  • Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.

About Us

At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

  • Curbside Express Lead

    1 week ago

    Bakerstown, PA, United States Giant Eagle Full time

    Job SummaryCurbside Express Leads are key players in in our stores' success. They make sure our Curbside Express orders are fulfilled quickly, accurately and with a smile. They also provide unparalleled guest service and support the Asst. Guest Service Team Leader. To thrive in this position, you should be a team player. You know that you are only successful...

  • Curbside Express Lead

    1 week ago

    Beaver Falls, PA, United States Giant Eagle Full time

    Job SummaryCurbside Express Leads are key players in in our stores’ success. They make sure our Curbside Express orders are fulfilled quickly, accurately and with a smile. They also provide unparalleled guest service and support the Asst. Guest Service Team Leader. To thrive in this position, you should be a team player. You know that you are only...

  • Curbside Express Lead

    2 weeks ago

    Freedom, PA, United States Giant Eagle Full time

    Job Summary Curbside Express Leads are key players in in our stores’ success. They make sure our Curbside Express orders are fulfilled quickly, accurately and with a smile. They also provide unparalleled guest service and support the Asst. Guest Service Team Leader. To thrive in this position, you should be a team player. You know that you are only...

  • Curbside Express Lead

    5 months ago

    Westlake, OH, United States Market District Full time

    Job SummaryCurbside Express Leads are key players in in our stores’ success. They make sure our Curbside Express orders are fulfilled quickly, accurately and with a smile. They also provide unparalleled guest service and support the Asst. Guest Service Team Leader. To thrive in this position, you should be a team player. You know that you are only...

  • Curbside Team Leader

    2 months ago

    North Olmsted, OH, United States Giant Eagle Full time

    Job SummaryAs a Curbside Express and Home Delivery Team Leader, you’ll manage an amazing team and help us bring great service to every customer that visits our store. You’ll ensure our Curbside Express and Home Delivery orders are fulfilled and delivered quickly, accurately and with a smile. And you’ll collaborate with our curbside team members and...

  • Sales Representative at Express Employment Professionals

    4 weeks ago

    York, PA, United States Express Employment Full time

    Top Job Located in York, PA Salary: $40 to $50K/DOE and CommissionSales Representative at Express Employment ProfessionalsMust have previous outside sales experienceSales Representative (SR)Reports To: Franchisee/ManagerPrincipal Accountabilities of the Position• Increase sales/job orders in each territory by making personal and telephone contacts with...

  • Sales Representative at Express Employment Professionals

    2 months ago

    York, PA, US Express Employment Full time

    Top Job Located in York, PA Salary: $40 to $50K/DOE and CommissionSales Representative at Express Employment ProfessionalsMust have previous outside sales experienceSales Representative (SR)Reports To: Franchisee/ManagerPrincipal Accountabilities of the Position• Increase sales/job orders in each territory by making personal and telephone contacts with...

  • Express Wash General Manager

    2 months ago

    Tampa, FL, United States Radiant Express Car Wash Full time

    Radiant Express Car Wash - Express Wash General Manager The Express Wash General Manager is responsible for providing strong, positive leadership to the team in order to promote exceptional and friendly guest experiences, operational excellence, and to help build profitable top line sales. This individual is responsible for ensuring all daily aspects of...

  • Express Wash General Manager

    2 weeks ago

    Odessa, FL, United States Radiant Express Car Wash Full time

    Working at Radiant Express Car Wash isn’t just a job, it’s a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our current leaders were promoted from within. With new...

  • Express Wash Shift Leader

    4 months ago

    Auburndale, FL, United States Radiant Express Car Wash Full time

    Radiant Express Car Wash - Express Wash Shift LeaderWorking at Radiant Express Car Wash isn’t just a job, it’s a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our...

  • Express Wash Assistant Manager

    2 weeks ago

    Poinciana, FL, United States Radiant Express Car Wash Full time

    Working at Radiant Express Car Wash isn’t just a job, it’s a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our current leaders were promoted from within. With new...

  • Express Wash Assistant Manager

    2 weeks ago

    Poinciana, FL, United States Radiant Express Car Wash Full time

    Working at Radiant Express Car Wash isn’t just a job, it’s a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our current leaders were promoted from within. With new...

  • Express Wash Assistant Manager

    2 weeks ago

    Spring Hill, FL, United States Radiant Express Car Wash Full time

    Working at Radiant Express Car Wash isn’t just a job, it’s a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our current leaders were promoted from within. With new...

  • Express Wash Assistant Manager

    2 weeks ago

    Land O'Lakes, FL, United States Radiant Express Car Wash Full time

    Working at Radiant Express Car Wash isn’t just a job, it’s a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our current leaders were promoted from within. With new...

  • Class A CDL Company Driver

    2 weeks ago

    Louisville, KY, United States Continental Express Full time

    CDL-A Driver Openings in KY, SC & VA | Great Pay + Get Home Weekly. HOME WEEKLY DRIVERS - GREAT PAY + 4 WEEKS OF PAID VACATIONContinental Express is hiring OTR drivers in Kentucky, Virginia, and South CarolinaWe are seeking experienced, safety-minded drivers to join our fleet. OTR drivers run primarily in the Midwest and Southeast and average 2500 to 3000...

  • Team Member

    4 weeks ago

    Mckeesport, PA, United States Giant Eagle Full time

    A Micro-Fulfillment Center (MFC) is a facility which uses a combination of Team Members and technology to gather items from an automated grid of product to fulfill Curbside online orders. The facility will house center store products as well as frozen and chilled goods. Full & Part time positions available! Weekends required. Now hiring on two shifts:...

  • Fulfillment Team Member

    1 month ago

    Pittsburgh, PA, United States Giant Eagle Full time

    Job SummaryA Micro-Fulfillment Center (MFC) is a facility which uses a combination of Team Members and technology to gather items from an automated grid of product to fulfill Curbside online orders. The facility will house center store products as well as frozen and chilled goods. Job DescriptionFull & Part time positions available! Weekends required. Now...

  • Sales Associate

    1 month ago

    , NC, United States Express Full time

    About ExpressExpress is a leading fashion retailer offering a wide range of stylish and high-quality clothing and accessories for men and women. We are committed to providing an exceptional shopping experience for our customers, and we are seeking a highly motivated and customer-focused Sales Associate to join our team.ResponsibilitiesThe Sales Associate is...

  • Sales Associate Keyholder

    4 weeks ago

    , TX, United States Express Full time

    About ExpressExpress is a leading fashion retailer offering a wide range of stylish and high-quality clothing and accessories for men and women.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate Keyholder to join our team at Ingram Park Mall. As a Sales Associate Keyholder, you will be responsible for providing exceptional...

  • Sales Associate Keyholder

    4 weeks ago

    Pittsburgh, PA , USA, United States Express Full time

    About ExpressExpress is a leading fashion retailer offering a wide range of stylish and high-quality clothing and accessories for men and women.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate Keyholder to join our team at our South Hills store. As a Sales Associate Keyholder, you will be responsible for providing exceptional...