Receiving Team Veterinary Assistant Level 1

3 weeks ago

Portland OR United States DoveLewis Veterinary Emergency and Specialty Hospital Full time
DoveLewis Veterinary Emergency and Specialty Hospital is hiring a Receiving Team Veterinary Assistant (Level 1).

Do you have the skills to fill this role Read the complete details below, and make your application today.

DoveLewis is a different kind of veterinary hospital. As a non-profit with no private equity or corporate investors, we have built a collaborative community that is dedicated to serving every animal and every person who cares for them, including our staff

About This Position:

As a Receiving Team Veterinary Assistant Level 1 (VA1) you will be responsible for assisting with the intake and department assignment for walk-in patients and clients in collaboration with the rest of the receiving team. This involves making critical patient care decisions while also providing clients with top-notch experience. In this position you serve as a representative of the hospital and will act with a high level of professionalism, empathy and attentiveness while connecting with clients.

In addition to the Receiving Team duties, you will also act as a VA1 supporting various Outpatient Services departments such as the Emergency Room and Urgent Care. You will be responsible for assisting the veterinarians and technicians as needed with animal restraint, maintaining a clean and sterile work environment, laundry services, stocking the hospital, assisting with lab work, providing aftercare for deceased animals, performing surgery prep, assisting with triaging and discharging patients etc.

Wage Range: Overnight and weekend differential pay is available for applicable shifts.

Starting at $20/hr depending on experience, education and certifications.

Schedule:

The position will work a rotating schedule with three or four 10-hour shifts per week. This means you have a consistent schedule that makes planning the rest of your life easy, and you get 3 or 4 days off in a row every week

DoveLewis is a 24/7/365 emergency hospital with day, swing, and overnight shifts and requires the ability to work at least one weekend day every week.

What are we looking for in a candidate?

As the ideal Receiving Team VA1 candidate you are a personable, professional communicator with experience proactively communicating throughout a hospital or similarly complex, fast-paced environment. You are timely and able to work efficiently while maintaining a high level of attention to detail and accuracy. You value helping patients and clients by providing a prompt, high quality experience during stressful situations. A genuine love of and respect for all animals is required, as is an appreciation of the human-animal bond.

Knowledge, Skills, and Experience:

1+ year experience working in animal care work such as at a veterinary clinic, kennel, shelter, grooming facility, or animal daycare is required.
1+ year experience working in a veterinary medicine setting strongly preferred.
1+ year in person customer/client service experience
Understanding of animal behavior and knowledge of safe animal handling and transport practices.
Strong interpersonal skills including the ability to communicate clearly both verbally and in writing.
Ability to accurately and efficiently record data and communications.
Ability to problem solve both independently and collaboratively.
Experience or education equivalent to a High School Diploma is required.
Valid Oregon driver's license for driving the DoveLewis transport van is strongly preferred.
Any suitable combination of experience or education may substitute for the above.

What you can look forward to at DoveLewis:

Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our employees.
Equitable Health Benefits including
Medical
Dental
Vision
$0 mental health copays
preventative care
LGBTQIA-friendly providers
options for families
Flexible Spending Account (medical and dependent care)
Paid vacation and sick time
Holiday pay
Bereavement leave, including time off when a pet family member passes away
403(b) retirement account with free financial advising available
Student debt repayment assistance for all employees
As part of a nonprofit with community-focused services your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.

How to apply:

To be considered, you must complete the online application and upload a resume. Resumes received without a completed online application will not be considered.

DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug and background screening required.

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