Web Designer/Developer I

Dexian Government Solutions is seeking a Web Designer/Developer I (Graphics) to support our EPA BSMD proposal effort. This position supports website design, graphics production, multimedia development, and digital signage services while serving as the proposed functional service area lead.

The selected candidate will create accessible print and digital content, maintain digital signage systems, coordinate production requests and approvals, and support timely delivery of Government communications. Work will follow established instructions, Government-approved branding, and supervisory guidance.

• Assist with planning, designing, developing, testing, editing, maintaining, and documenting the appearance and navigation of websites.
• Meet with customers to clarify communication goals, website needs, content requirements, and delivery expectations.
• Create graphics and multimedia products, including infographics, presentations, posters, web banners, digitized images, charts, motion graphics, and short-form videos.
• Develop accessible content, including captions, transcripts, and alternative text, and ensure deliverables conform to Section 508 requirements.
• Apply Government-approved branding, style guidance, and templates; provide editable source files and final publishable formats.
• Include appropriate rights, licensing, attribution, and related metadata in content deliverables.
• Use Government-provided workspace and large-format printers at RTP to develop printed materials.
• Manage requests through the Government-provided tracking system, including intake, prioritization, status updates, due dates, and routing drafts for Government review and approval; meet production timelines.
• Operate and maintain digital signage devices and software supporting approximately 40 signs across Cincinnati, Washington, DC, and RTP.
• Build and manage signage playlists and schedules; finalize event materials one to two business days before events and remove materials one business day afterward, or as directed.
• Monitor signage device health and content playback; perform authorized software updates with tested rollback plans.
• Provide on-site digital signage support in Cincinnati and RTP and remote support for Washington, DC.
• Coordinate cabling and other physical infrastructure changes with the Data Telecommunications Support team.
• Apply documented quality assurance procedures to verify spelling, layout, color contrast, aspect ratios, legibility, and caption and transcript accuracy.
• Maintain version-controlled source files, final deliverables, and a searchable graphics library in the designated Government repository.
• Prepare quick-reference guides, provide user orientation, document submission standards and cutoff times, and update knowledge articles following process changes.
• Track and report production throughput, signage uptime, and playlist completion; recommend corrective actions for missed timelines, accessibility defects, or playback issues; implement approved actions through change control.
• Coordinate service area activities and dependencies with other technical teams, Technical Account Managers, and enterprise providers.
• Support change planning, knowledge management, service coverage, cross-training, and applicable security, privacy, and continuity requirements.

• Bachelor's degree in a related field, or equivalent qualifications, with 0-2 years of related experience.
• Knowledge of commonly used website design, graphic design, and multimedia concepts, practices, and procedures.
• Ability to assist with website creation and maintenance and produce graphics that enhance usability and visual presentation.
• Ability to create and edit print and digital materials using established templates and branding standards.
• Knowledge of accessible content practices, including alternative text, captions, transcripts, color contrast, and legibility.
• Ability to organize requests, manage competing deadlines, maintain accurate records, and incorporate customer feedback.
• Ability to follow established instructions and procedures while working under immediate supervision and guidance.
• Strong written, verbal, and interpersonal communication skills.

Public Trust Requirement:

Tier 4 Public Trust (High Risk/Sensitive) is r