Supervisor Outpatient Behavioral Programs

24 hours ago

Maplewood MN United States Fairview Health Services Full time

Overview:

Evening Supervisor for adolescent residential program located in Maplewood. Lead an interdisciplinary team that includes therapists, counselors, psychiatric associates, RNs, and psychiatric providers in providing care to adolescents with co-occurring disorders and their families.

Functions both as a program or site supervisor, as well as an interdisciplinary team member who provides services to our clients within the scope of the psychotherapy practice. Manages the day to day operations, including staffing, scheduling, efficiency, patient experience, performance, and quality assurance. Leads quality improvement initiatives, hires and trains new team members, conducts performance reviews, and provides direct care. Applies evidence-based clinical interventions, facilitates therapy and provides education for patients and their families. Completes diagnostic assessment and bills under a physician.

Responsibilities/Job Description:

Supervises staff, including: hiring, orienting, coaching, evaluating and effectively managing performance to ensure delivery of high quality service to clients/customers.

-Provides a welcoming and supportive environment.

-Establishes effective relationships while promoting and improving employee engagement.

-Clarifies expectations, provides feedback and coaching, and promptly addresses performance gaps.

-Offers and encourages staff development and learning opportunities to meet identified needs

-Provides timely, accurate, and fair performance reviews.

Supervises the day to day operations of assigned program(s)

-Promotes open and effective lines of communication within the work location and with other external sources.

-Problem solves by anticipating program needs, formulating creative responses and strategies, initiating the needed interventions, and following through to resolution.

-Devises processes to learn customers' needs, adapts services to meet them, and responds to and resolves customer service concerns.

-Develops and supervises new programs to meet customer needs.

Partners with Manager and/or Director to evaluate, develop, and revise clinical systems and to enhance clinical effectiveness as needed. Monitors and ensures regulatory compliance.

Demonstrates competence in developing a clinically relevant treatment plan. Collaborates with patient and family, and provides input to interdisciplinary team in developing a treatment plan based on age, social and cultural considerations, clinical diagnosis, level of functioning and other relevant needs.

Promotes a culture of evidence based practice by participation in any of, but not limited to, the following activities:

-Utilizes evidence based policies in clinical practice

-Attends and participates in learning opportunities about evidence based practice

-Maintains membership in hospital or unit based practice council/research council

-Completes evidence based practice project (e.g. policy development or clinical initiatives)

-Participates in journal club, journal article critique and circulation

-Completes literature review

-Develops standard/pathway/guideline for patient care

-Gives presentation

Responds to and participates in Behavior Control Situations (BCS) and CPR.

Qualifications:

Required

Education

· Master's Degree in Psychology, Social Work, Nursing or closely related field

Experience

· 2 years post licensure experience in mental health and/or chemical dependency treatment experience

License/Certification/Registration

· LICSW, Licensed Psychologist (LP), Licensed Marriage or Family Therapist (LMFT), or LPCC (Licensed Professional Clinical Counselor (LPCC)

Preferred

LADC

12 hours co-occurring training

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