Marketing Campaign analyst

17 hours ago

San Bruno CA United States Redolent Infotech Pvt. Ltd. Full time

One of our direct clients is urgently looking for a Project Manager @ San Bruno, CA .


TITLE: Marketing Campaign Analyst

LOCATION: San Bruno, CA
Duration: 6 to 12+ Months


Description:

Roles and Responsibilities:

  1. Performing root cause analysis on campaign implementation issues with the goal of enabling both peers and marketers to grow their knowledge of the product.
  2. Educating internal teams and partners on specific product functionality required to resolve their issues.
  3. Working collaboratively with Application and Systems engineering team members and members of other teams such as product management, engineering, security, and infrastructure.
  4. Defining a process of taking feature requests/bugs from various teams (Glass, W+, Ops).
  5. Working with business, engineering, and external teams to ensure all items are prioritized.
  6. Tracking handoffs from one team to another team.
  7. Keeping stakeholders informed with meaningful status remarks. Tracking what was specifically completed and what else needs to be done, reasons for delay if necessary.
  8. Holding people/teams accountable.
  9. Ability to gently escalate as appropriate.
  10. Ability to triage and problem solve.

What you need to succeed:

  1. Prior experience in the realm of digital marketing in at least one of the following:
    1. Providing operational and campaign execution for marketing emails.
    2. Providing operational and execution support in the implementation of tags, pixels, cookies on a site to enable marketing campaigns.
    3. Providing operational and execution support in data systems such as Customer Data Platform (CDP) or CRM system.
    4. Providing operational and execution support in configuring systems and tools to run promotions, affiliate partnerships.
    5. Significant experience in a software environment implementing/supporting complex, multi-tiered enterprise software applications.
  2. Highly organized, curious, and interested in learning new technologies.
  3. Demonstrates awareness and commitment to customer satisfaction.
  4. Worked in a technical project management role recently (within the past 5 years) that was working with business enterprise customers.
  5. Has held a role that required at least 20% of their time to be spent problem solving with data.
  6. Ability to multi-task and work through problems independently. Excellent communication skills (written & verbal).
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