Billing Specialist
2 days ago
At EBI we're committed to providing deep technical, industry and commercial real estate expertise to help our clients navigate complexity and realize maximum value for their assets. For 35 years we've been helping investors, lenders, owners, developers, contractors, and property managers mitigate risk and optimize their built facilities for maximum economic, safety, and environmental value. We're unique in our ability to deliver high quality, responsive services across the entire asset lifecycle, from rapid assessments, to advisory, to implementation and verification services, nationwide. Unlike other environmental consulting firms, we provide the full suite of commercial real estate and asset management services through to improvement and verification. Our experts leverage our proprietary assessment methodologies, benchmarking, regulation, and analytics tools across six core domains.
EBI is your environmental, sustainability, engineering and health and safety partner, nationwide.
Assess. Advise. Improve. Verify.
Position SummaryEBI Consulting is seeking a meticulous and detail-oriented Billing Specialist to join our finance team. The successful candidate will be responsible for managing the billing process, ensuring accuracy in invoicing, and maintaining efficient records of financial transactions. This role is crucial in supporting our financial operations by maintaining accurate billing and payment records.
This position reports directly to the Accounts Receivable/Billing Manager and will be a hybrid role, with the expectation of one to two days per week on-site in our Burlington, MA corporate headquarters. Therefore, candidates will need to be geographically close to Burlington, MA and comfortable working in a hybrid environment.
Essential Duties and Responsibilities- Invoicing and Billing:
- Prepare and issue invoices to customers in a timely and accurate manner.
- Ensure invoices comply with company policies and customer requirements.
- Reconcile accounts and resolve any discrepancies or billing issues with customers.
- Upload invoices to the correct portal to ensure EBI's invoices get paid.
- Customer Service:
- Respond to customer inquiries regarding billing, payments, and account status.
- Provide excellent customer service by addressing and resolving billing-related issues.
- Educate customers on billing processes and procedures, as needed.
- Process Improvement:
- Identify opportunities to streamline billing processes and improve efficiency.
- Implement best practices for invoicing, record-keeping, and customer communications.
- Stay informed about industry trends and regulatory changes affecting billing practices.
- Team Collaboration:
- Work closely with the finance team to handle new billing requests as they arise.
- Assist in developing and implementing new billing procedures and systems.
- Ensure seamless communication and coordination between departments to support accurate and efficient billing operations.
- Bachelor's degree in Accounting, Finance, or a related field
- Proven experience in billing, accounts receivable, or a similar role.
- Strong knowledge of accounting principles, practices, and regulations
- Experience with NetSuite strongly preferred.
- Excellent analytical, communication, and problem-solving skills
- Attention to detail and ability to meet deadlines
- Strong organizational and time management abilities
At EBI, we cultivate a welcoming and collaborative culture. We are proud to be an Equal Employment Opportunity employer and encourage diverse candidates to apply. We do not discriminate against qualified individuals based on their status as a protected veteran or individuals with disabilities, nor do we discriminate based on sex, race, color, religion, national origin, age, marital status, gender identity, gender expression, or sexual orientation. All vendors are expected to maintain a working environment free from discrimination or harassment.
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