Customer Service Concierge-IAD

1 week ago

Dulles VA United States Signature Flight Support Corporation Full time

Persons employed as a Customer Service Concierge is expected to:

The Customer Service Concierge will act as the first point of contact for all customers to the Signature Flight Support FBO locations. A successful candidate will consistently provide excellent customer service ensuring customers feel welcomed and valued. Other key responsibilities will include vehicle valet, luggage handling, fulfilling customer requests, etc. 

Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert).


To qualify for this position, applicants and those in the roles must have:

  • High School diploma or GED
  • Prior hospitality and/or customer service experience preferred.
  • Strong interpersonal, oral and written communication skills 
  • Must possess a valid state driver’s license.

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics


The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).

  • Resolve customer requests, questions and concerns regarding the Company’s services or products.
  • Transport customers by vehicle to and from airport terminal and local hotels as needed.
  • Experience driving vehicles with both manual and automatic transmission.
  • Assist customers with loading and unloading baggage as needed.
  • Assist crew or passengers with directions or recommendations for food, lodging, etc.
  • Contact customers by verbal or written communications thanking them for using Signature Flight Support
  • Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris.
  • Comply with Company policies and procedures related to customer service standards, ramp, safety, and security procedures.
  • Identify crew members, passengers, visitors, and business partners in accordance with the Company’s security procedures.
  • Assist Customer Service Representatives as needed.
  • Perform other duties as assigned.

To qualify for this position, applicants and those in the roles must have:

  • High School diploma or GED
  • Prior hospitality and/or customer service experience preferred.
  • Strong interpersonal, oral and written communication skills 
  • Must possess a valid state driver’s license.

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics


The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).

  • Resolve customer requests, questions and concerns regarding the Company’s services or products.
  • Transport customers by vehicle to and from airport terminal and local hotels as needed.
  • Experience driving vehicles with both manual and automatic transmission.
  • Assist customers with loading and unloading baggage as needed.
  • Assist crew or passengers with directions or recommendations for food, lodging, etc.
  • Contact customers by verbal or written communications thanking them for using Signature Flight Support
  • Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris.
  • Comply with Company policies and procedures related to customer service standards, ramp, safety, and security procedures.
  • Identify crew members, passengers, visitors, and business partners in accordance with the Company’s security procedures.
  • Assist Customer Service Representatives as needed.
  • Perform other duties as assigned.

  • Customer Service Concierge-IAD

    1 week ago

    Dulles, VA, United States Signature Flight Support Corporation Full time

    Persons employed as a Customer Service Concierge is expected to:The Customer Service Concierge will act as the first point of contact for all customers to the Signature Flight Support FBO locations. A successful candidate will consistently provide excellent customer service ensuring customers feel welcomed and valued. Other key responsibilities will include...

  • Customer Service Concierge-IAD

    1 week ago

    Dulles Town Center, United States Signature Flight Support Corporation Full time

    Persons employed as a Customer Service Concierge is expected to:The Customer Service Concierge will act as the first point of contact for all customers to the Signature Flight Support FBO locations. A successful candidate will consistently provide excellent customer service ensuring customers feel welcomed and valued. Other key responsibilities will include...

  • Air Concierge-IAD

    1 month ago

    Dulles, VA, United States Signature Flight Support Corporation Full time

    Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in...

  • Air Concierge-IAD

    1 month ago

    Dulles, United States Signature Flight Support Corporation Full time

    Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in...

  • Air Concierge-IAD

    1 month ago

    Dulles Town Center, VA, United States Signature Flight Support Corporation Full time

    Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in...

  • Customer Service Representative- IAD

    1 week ago

    Dulles Town Center, United States Signature Flight Support Corporation Full time

    Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and...

  • Airport Services Maintenance Technician

    2 months ago

    Dulles, United States Oshkosh Full time

    About Oshkosh AeroTechOshkosh AeroTech is a leading provider of aviation ground support products and services to commercial airlines, airports, and military customers. Our company offers a range of products that make a difference in people's lives by supporting those in our communities who do some of the toughest work.Job SummaryWe are seeking a skilled...

  • TWU Operations Specialist

    5 months ago

    dulles, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Warehouse Agent

    1 month ago

    Dulles, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Concierge Banker

    3 weeks ago

    Dallas, TX, United States Triumph Financial Full time

    Job DescriptionPosition SummaryThe Concierge Banker will deliver a seamless and elevated customer experience to high net worth clientele. They will work directly with various partners and department team members to deliver a seamless banking experience to the Concierge client. Essential Duties & Responsibilities Provide high quality, high touch service to...

  • Automotive Service Concierge

    2 months ago

    Sudbury, MA, United States BMW of Sudbury Full time

    An exciting opportunity has become available for an Automotive Service Concierge at Herb Chambers BMW of Sudbury. We are looking for a positive, passionate, outgoing, professional person who possesses a strong skill in face-to-face guest interaction and also telephone and email interaction. Responsibilities will include but aren’t limited to; Checking in...

  • Concierge

    2 hours ago

    San Diego, CA, United States Quarterra Full time

    Our Company: Quarterra Group, Inc., a wholly-owned subsidiary of Lennar Corporation (NYSE:LEN and LEN.B) is a multi-strategy, real estate focused, alternative asset management company comprised of two rapidly growing verticals: Multifamily and Single-Family Rental. Launched in 2011, Quarterra Multifamily, previously known as LMC, is among the nation’s...

  • Customer Service Representative

    1 month ago

    , CT, United States HRA Full time

    Essential Functions:Phone and Communication: Respond to incoming calls in a professional and courteous manner, ensuring all messages are relayed promptly to the intended person.Visitor Management: Maintain a current visitor log and greet all visitors, residents, family members, and associates in a warm and inviting manner.Reception Area Maintenance: Ensure...

  • Customer Service Representative

    1 week ago

    Dulles, United States Abacus Solution Group Full time

    Job OverviewAbacus Solution Group is seeking a skilled Customer Service Representative to join our team in the Dulles, VA area.Your Role:Provide exceptional customer service and support to internal and external customers.Manage customer shipments and ensure timely and effective resolution of customer concerns.Collaborate with cross-functional teams to ensure...

  • Customer Service Representative

    1 week ago

    Dulles, United States Gem Laser Express, Inc. Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for resolving technical issues, providing product information, and ensuring customer satisfaction.Key Responsibilities:Handle customer inquiries and service requests in a timely and...

  • Customer Service Representative

    4 weeks ago

    Dulles, United States Avis Budget Group Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience, and contributing to the success of our...

  • Customer Service Representative

    2 weeks ago

    Dulles, United States Unifi Full time

    At Unifi, we are seeking a highly motivated and customer-focused Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist customers with their baggage and...

  • Customer Service Ambassador

    2 weeks ago

    Dulles, United States SP+ Full time

    Job OverviewAt SP+, we're driven by our promise to make every moment matter for a world on the go. As a Customer Service Representative, you'll play a crucial role in ensuring our customers have a seamless parking experience. Your expertise will facilitate the expedient flow of traffic through our facilities, making every interaction a moment that...

  • Customer Service Representative

    2 months ago

    Dulles, United States Unifi Full time

    At Unifi, we're seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with their baggage pick-up and resolve issues related to delayed, lost, or...

  • Temporary Auto Detailer

    6 days ago

    Dulles, VA, United States Enterprise Mobility Full time

    OverviewEnterprise Mobility is seeking a responsible, dedicated person to join our team as a temporary Automotive Detailer and is located at Dulles Airport (IAD) - 23430 Autopilot Dr. Dulles, VA 20166. This temporary position will be up to 90 working days with the potential of becoming permanent. The pay for this position starts at $ 19 /...