Warranty Analyst

3 weeks ago


Renton WA United States PACCAR Inc Full time

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started

Division Information

Kenworth Truck Company is the manufacturer of The World’s Best heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed, and liquefied natural gas trucks, and medium duty diesel-electric hybrids.

Job Functions / Responsibilities

  • Review and process warranty claims
  • Review claim information provided by dealers; work independently with Supplier Recovery, Engineering, or Quality to process claims per established guidelines
  • Provide best-in-class support to Kenworth Dealers and Fleet Customers on a regular basis
  • Serve as a subject matter expert for assigned Business Unit responsibilities
  • Work closely with external/internal stakeholders to understand business challenges and opportunities for improvement. Manage accurate invoicing and reconciliation of all Supplier Recovery related warranty costs
  • Travel to Fleet/Dealer/Production locations as needed (


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