Director, Technical Program Management

1 day ago

McLean VA United States Capital One National Association Full time

Locations: VA - McLean, United States of America, McLean, Virginia

Director, Technical Program Management (Bank Modernization)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

About the team:

The banking business within Capital One is making multi-year investments in modernizing our core platforms. At our destination, our Bank technology stack will support real-time, intelligent experiences with enhanced resiliency and risk management. As part of the Technical Program Management team, you will work closely with product and engineering partners to build a modern, secure, flexible and resilient Core Banking Platform. The new platform will simplify existing processes and products across Capital One's Bank organization and modernize the tools that power key business capabilities. Along the way we will standardize core data and migrate customer accounts from legacy systems to the new core.

As a Director of Technical Program Management (TPM), we’re looking for someone who can help us build modern solutions that will help Capital One customers have incredible experiences. In addition to driving the technical program, you will also work to pave the way for an expanding the TPM discipline within the team by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Our TPM Directors have:

  • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.

  • Exceptional communication and collaboration skills.

  • Excellent problem solving and influencing skills.

  • A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker.

  • Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice.

  • Experience leading and driving delivery across complex program initiatives.

  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.

  • Deep focus on execution, follow-through, accountability, and results.

  • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

  • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

Basic Qualifications:

  • Bachelor's degree.

  • At least 7 years of experience managing technical programs.

Preferred Qualifications:

  • 7+ years of experience designing and building data-intensive solutions using distributed computing.

  • 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS.

  • 3+ years experience building highly scalable mobile products & platforms.

  • 3+ years of experience with Agile delivery.

  • 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact.

  • Experience in building systems & solutions within a highly regulated environment.

  • Bachelor's degree in a related technical field (Computer Science, Software Engineering).

  • MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.

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