General Manager

4 weeks ago

Charleston SC United States Historic Tours of America Full time

Join the Historic Tours of America Family in Charleston

Historic Tours of America and Old Town Trolley Tours is excited to expand to Charleston, and we're looking for a dynamic General Manager to lead the charge. This pivotal role will be responsible for building the Charleston operation from the ground up, shaping the future of Old Town Trolley Tours of Charleston (OTTCHS).

As General Manager, you will oversee all operations, ensuring they align with corporate guidelines and our mission as The Nation's Storyteller. You'll play a key role in directing and coordinating high-level operational activities, supported by a dedicated team of professionals.

Additionally, as the face of OTTCHS in Charleston, you will cultivate relationships within the community and local government, representing our brand and fostering connections that help grow our presence.

Key Responsibilities:

  • Build and lead the Charleston Old Town Trolley Tour team
  • Drive community and government engagement, embodying the OTTCHS brand
  • Plan, direct, and coordinate all operational activities, with a focus on growth and guest satisfaction

Employee Benefits

  • Competitive Salary
    • $80K - $100K
  • All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
  • All FT, PT and Seasonal employees are eligible for:
    • Paid sick time
    • 401K plan with company matching*
    • Flexible schedule, including a combination of weekdays and weekends are available
    • Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents. Employer pays 100%

For over 50 years, Historic Tours of America has been at the forefront of providing unforgettable guest experiences through our world-class tours, attractions, and retail in eight iconic cities: Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC.

Are you ready to be part of a company that's committed to storytelling, history, and exceptional tours? Start your new career with us today and become a key player in creating lasting memories for our guests

*Eligibility requirements may apply

Required Knowledge, Skills and Abilities

  • Work with Regional Manager, COO, VP of Operations, CEO and other corporate team members to establish, launch, then maintain, grow and develop OTTCHS.
  • Implement Historic Tours of America's (HTA) best practices and procedures in the setup of OTTCHS departments, train, mentor and manage new CAST members and Leadagers, building a strong, cohesive team of people.
  • Identify, establish, and maintain effective working relationships with client groups, hotels, government officials, and media representatives. Use these relationships to develop new business opportunities, determine the best way to communicate publicity information to them, and drive sales.
  • Establish, manage, and grow a comprehensive hotel vendor sales program and group sales initiative focused on local hotels selling OTTCHS tickets. This will be done in close coordination with the Regional Manager and HTA's International and Domestic Sales department. You will serve as the department representative, driving its success, until the program can fiscally support a dedicated team member

Qualifications

  • Related college degree preferred.
  • Prior management experience is required
  • CDL preferred, but not required.
  • Acceptable driving record for the past three years.

Successful candidate must undergo a drug test and a background search

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