Client Engagement Manager

2 weeks ago

Cincinnati OH United States Coforge Full time

Job Title: Client Engagement Manager

Experience: 10+ Years

Skills: Customer Relationship, Delivery Management, SDLC methodologies

Locations: Cincinnati , OH


We at Coforge are hiring Client Engagement Manager with the following skillset:


Responsibilities:


  • Lead IT management, planning, architecture and design, engineering, deployment, operations, and maintenance of enterprise-wide solutions delivery and the product portfolio.
  • Lead and motivate delivery teams to deliver solutions with user-captivating experiences through rich visualization and Agile / SAFe development.
  • Plan and lead stages of related projects and how each affects the business, to include approving costs, timelines, and standards to be met, and monitoring these through each project.
  • Build 'trusted advisor' relationships with senior business leaders, as well as foster collaboration between technology teams.
  • Define technical evaluation criteria and participate in product selection for technology architecture domains. Resolve technical approaches at a directional level and ensure all major technical decisions result in a coherent systems design.
  • Foster support and product roadmap relationships with application vendors and handle and communicate upgrades and updates.
  • Develop annual strategy, budgets, work plans, and project schedules in partnership various collaborative partners. Maintain comprehensive budget and staff management plans, which will include full time US employees, India staff, contractors, and vendors.
  • You will prepare financial reports and forecasts and other ad-hoc financial analysis as requested.
  • Client experience: Ensuring clients are engaged and receive the best possible service
  • Client satisfaction: Ensuring clients are satisfied and derive maximum value from products and services
  • Client relationships: Building strong, long-term relationships with clients
  • Project oversight: Overseeing projects
  • Account expansion: Identifying, monitoring, and executing account expansions
  • Churn management: Identifying at-risk customers and preventing churn
  • Product adoption: Understanding how customers interact with products and making informed decisions about product success
  • Onboarding: Defining and tracking onboarding by phase, user progress, account, and portfolios


Required Qualifications:


  • Bachelor's Degree or equivalent in Information Security, Computer Science, or Information Systems or related.
  • Minimum of 7 years of relevant IT experience within professional services and experience in an Agile/SAFe software development organization.
  • Minimum of 3 year in project management or people leadership role.
  • Experience with SDLC methodologies (SAFe, Agile, SCRUM, RUP, other).
  • Experience working with business sponsors, product owners and development teams to define requirements and lead scope of defined features and functions during project lifecycle.
  • Expertise in leading the delivery of mid-to-large technology solutions.
  • Experience in maintaining integrity, accountability, transparency and quality in governance, performance, and reporting activities.
  • Deep understanding of the latest technology, market, and industry trends.


Please send the updated resume to Venkata.Harsha@coforge.com

  • Client Engagement Manager

    3 weeks ago

    Cincinnati, United States Coforge Full time

    Job Title: Client Engagement ManagerExperience: 10+ YearsSkills: Customer Relationship, Delivery Management, SDLC methodologiesLocations: Cincinnati , OHWe at Coforge are hiring Client Engagement Manager with the following skillset:Responsibilities:Lead IT management, planning, architecture and design, engineering, deployment, operations, and maintenance of...

  • Client Engagement Manager

    3 weeks ago

    cincinnati, United States Coforge Full time

    Job Title: Client Engagement ManagerExperience: 10+ YearsSkills: Customer Relationship, Delivery Management, SDLC methodologiesLocations: Cincinnati , OHWe at Coforge are hiring Client Engagement Manager with the following skillset:Responsibilities:Lead IT management, planning, architecture and design, engineering, deployment, operations, and maintenance of...

  • Client Engagement Manager

    3 weeks ago

    cincinnati, United States Coforge Full time

    Job Title: Client Engagement ManagerExperience: 10+ YearsSkills: Customer Relationship, Delivery Management, SDLC methodologiesLocations: Cincinnati , OHWe at Coforge are hiring Client Engagement Manager with the following skillset:Responsibilities:Lead IT management, planning, architecture and design, engineering, deployment, operations, and maintenance of...

  • Client Engagement Manager

    2 weeks ago

    Dallas, TX, United States Coforge Full time

    Job Title: Client Engagement ManagerExperience: 10+ YearsSkills: Customer Relationship, Delivery Management, SDLC methodologiesLocations: Austin, TX / Dallas, TX / Denver, CO (Any Location)We at Coforge are hiring Client Engagement Manager with the following skillset:Responsibilities:Lead IT management, planning, architecture and design, engineering,...

  • Client Engagement Manager

    2 weeks ago

    Jersey City, NJ, United States Coforge Full time

    Job Title: Client Engagement ManagerExperience: 10+ YearsSkills: Customer Relationship, Delivery Management, SDLC methodologiesLocations: Jersey City, NJWe at Coforge are hiring Client Engagement Manager with the following skillset:Responsibilities:Lead IT management, planning, architecture and design, engineering, deployment, operations, and maintenance of...

  • Marketing Manager of Client Engagement

    1 month ago

    , CA, United States Aquent Full time

    One of Aquent’s leading healthcare client’s is looking to hire a Marketing Manager with a focus on Client Engagement. This assignment will last 6 months and is expected to be Hybrid On-Site in Silicon Valley, CA. If the below description sounds intertesting, Apply today!! Responsibilites:  Leads development of holistic and actionable marketing plans...

  • FCAT Relationship Manager

    7 days ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description:The RoleSince 1999, the Fidelity Center for Applied Technology (FCAT) has served as an innovative technology resource for Fidelity Investments. We share our research, experiments, and concepts with colleagues and clients to propel our firm forward.As part of the FCAT Strategy and Planning organization, the Fidelity Experience Center (FXC)...

  • FCAT Relationship Manager

    7 days ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description:The RoleSince 1999, the Fidelity Center for Applied Technology (FCAT) has served as an innovative technology resource for Fidelity Investments. We share our research, experiments, and concepts with colleagues and clients to propel our firm forward.As part of the FCAT Strategy and Planning organization, the Fidelity Experience Center (FXC)...

  • FCAT Relationship Manager

    2 weeks ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description:The RoleSince 1999, the Fidelity Center for Applied Technology (FCAT) has served as an innovative technology resource for Fidelity Investments. We share our research, experiments, and concepts with colleagues and clients to propel our firm forward.As part of the FCAT Strategy and Planning organization, the Fidelity Experience Center (FXC)...

  • FCAT Relationship Manager

    2 weeks ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description:The RoleSince 1999, the Fidelity Center for Applied Technology (FCAT) has served as an innovative technology resource for Fidelity Investments. We share our research, experiments, and concepts with colleagues and clients to propel our firm forward.As part of the FCAT Strategy and Planning organization, the Fidelity Experience Center (FXC)...

  • Engagement Manager

    3 weeks ago

    Arlington, VA, United States Association of Uncrewed Vehicle Systems International Full time

    The Engagement Manager will be instrumental in fostering positive relationships with AUVSI members, connecting them to the right programs and opportunities to maximize the value of their membership. In this role, you will actively engage with current members, while also focusing on recruiting new members and overseeing the management of chapters across the...

  • Engagement Manager

    2 weeks ago

    Redmond, WA, United States KTek Resourcing Full time

    Role Purpose and Scope:The Engagement Service Delivery Lead will partner with the client decision-makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the accountMain Responsibilities:Strategic:Bring in Industry best-in-class...

  • Client Experience Manager

    4 weeks ago

    Cincinnati, Ohio, United States Hirewell Full time

    Client Experience ManagerHirewell is seeking a skilled Client Experience Manager to bridge the gap between our clients and our team. This role is responsible for ensuring each touchpoint across the client journey is engaging, efficient, and effective.The ideal candidate will provide a superior level of client service to multiple accounts through daily...

  • Merrill Market Client Relationship Manager

    2 weeks ago

    Cincinnati, OH, United States Bank of America Full time

    Job Description:Check out the role overview below If you are confident you have got the right skills and experience, apply today.Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its...

  • Client Success Manager

    1 week ago

    Cincinnati, United States Encore Technologies Full time

    Position Summary: As a Client Success Manager at Encore, you will be responsible for nurturing and managing client relationships, ensuring the delivery of exceptional service, and driving value for our clients. Your primary focus will be to engage with clients, understand their needs, and proactively work with them to achieve their goals, while maintaining a...

  • Client Success Manager

    1 week ago

    cincinnati, United States Encore Technologies Full time

    Position Summary: As a Client Success Manager at Encore, you will be responsible for nurturing and managing client relationships, ensuring the delivery of exceptional service, and driving value for our clients. Your primary focus will be to engage with clients, understand their needs, and proactively work with them to achieve their goals, while maintaining a...

  • Senior Engagement Manager

    4 weeks ago

    , TX, United States TEKsystems Full time

    Job DescriptionWe are seeking a highly skilled Senior Engagement Manager to join our team at TEKsystems. As a key member of our organization, you will be responsible for managing multiple projects and delivering exceptional results to our clients.Key Responsibilities:Develop and execute project plans to ensure timely and within-budget deliveryLead...

  • Vice President, Client Engagement Project Manager, Premier Client Solutions

    4 weeks ago

    Pittsburgh, PA, United States BNY Full time

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • Customer Engagement Manager

    2 weeks ago

    Boston, MA, United States Cigniti Technologies Full time

    IntroductionAre you passionate about driving innovation in quality engineering and eager to work with cutting-edge technologies? At Cigniti, a leading force in the quality engineering space and a proud member of the Coforge family, we’re not just shaping the future – we’re defining it. If you're ready to elevate your career and make a significant...

  • Treasury Management Client Advisor

    4 weeks ago

    Cincinnati, Ohio, United States Fifth Third Bank, N.A. Full time

    Client Service ExpertiseFifth Third Bank, N.A. is seeking a skilled Treasury Management Client Advisor to join our team. As a key member of our Commercial Division, you will be responsible for managing a portfolio of top revenue-generating clients, providing exceptional service, and driving business growth.Key ResponsibilitiesProactively manage client...