Delivery Station Supervisor

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The Delivery Station Supervisor will provide on-shift leadership and will oversee the logistics package sort operation. You will manage all Hub activities and volume, including the unloading, sorting, and allocation of freight for drivers. Safe operations of the Hub is of the utmost importance and you will be responsible for leading up to 20 Associates at any one time and provide coverage for the Logistics Hub Manager when they are not onsite. The Delivery Station Supervisor will lead and cultivate a functional working relationship with all levels of personnel throughout the organization. The Delivery Station Supervisor must have availability to support night shift hours of 2am-12pm on a 4-day shift designated between Sunday-Saturday and general availability with shifts. 

You will...

• Manage a team of Warehouse Associates to meet quality standards, achieve performance metrics and accomplish incoming volume is bound for the correct destination
• Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road
• Report to Logistics Hub Manager to support operational scaling and communicate delays or any issues to while quickly analyzing and prioritizing work to prevent failures
• Conduct team huddles, to maintain engagement and open line of communication to employees
• Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays
• Monitor and evaluate safety, cost, quality and other agreed indicators
• Ensure security of all HelloFresh assets (hub facilities, vehicles, inventory)
• Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
• Operate a lean facility by making recommendations to improve and implement new processes
• On the rare occasion, transport delayed package deliveries to customers
• Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice

You are...

• Inclusive in your approach to engage staff and bring out the best performance in a team
• A conveyer of clear vision, setting direction and goals and drive team understanding during daily/weekly stand-ups and leadership reviews
• Sound in data-driven decisions that express originality and enterprising mindset
• Collaborative - enjoys working with different teams to gather inputs
• A connector of complex problems at all levels through excellent written and verbal skills

You have...

• High school diploma or equivalent
• 2+ years' experience managing operations for fulfillment, supply chain, logistics, or transportation companies
• Meet schedules/timelines and organize own work. Can reliably work alternative and flexible work schedules including nights, Sundays, and Holidays
• Leadership experience motivating and encouraging others
• Basic proficiency in manipulating data and reporting
• This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
• Can lift/move up to 50lbs and participate in physical job activities such as standing, walking, crouching daily. Can work in an environment that may be hot, cold, and noisy.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com