Assistant Store Manager

1 day ago

Charlotte NC United States Chico's FAS, Inc. - Retail Full time

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

  1. Performance Culture
    • Analyzes sales reports and KPIs to determine the needs of the business; in partnership with Store Manager, executes in-store business and sales strategies.
    • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
    • Controls payroll and supply budget.
    • Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
    • Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
    • Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
    • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
    • Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
    • Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
    • Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
    • Trains, coaches and assists with locate fulfillment and selling.
  2. Building High Performing Teams
    • Motivates and inspires store team, developing a shared vision while modeling core values.
    • Promotes an inclusive, collaborative approach to problem solving.
    • Communicates with store teams and Store Manager to effectively lead positive change.
    • Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
  3. Customer Experience
    • Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
    • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
    • Ensures prompt resolution of customer concerns.
    • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
    • Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
  4. Talent
    • Assists in recruiting, hiring and developing a high performing team.
    • Supports, implements, and provides follow-up for all training programs, seminars, etc.
    • Assesses and coaches store team on performance.
    • In partnership with the SM, resolves human resources issues in a timely and effective manner.
    • Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
    • Ensures that store team adheres to all employment practices and policies.

Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:
• High School diploma or equivalent
• 2+ years of retail management experience preferred
• Must be 18 years of age or older
• Excellent communication, verbal, and written skills
• Able to learn or adapt to technology provided by the company
• Proven excellent customer service skills with statistical track record in all areas of sales and leadership
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Strong leadership qualities, training and team building skills
• Knowledge of administrative aspects of store operations
• Able to communicate with customers and staff
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

#J-18808-Ljbffr

  • Assistant Store Manager

    2 days ago

    Charlotte, NC, United States Bighornlaw Full time

    Big Dave's Cheesesteaks Charlotte • Charlotte, NC, US Posted 2 months ago Description Excited about the opportunity to become the Assistant Store Manager at Big Dave's Cheesesteaks in Charlotte, North Carolina? Come aboard to help ensure the smooth operation of our store and deliver outstanding customer service. Enjoy a competitive salary of $45,000 with...

  • Assistant Store Manager

    2 weeks ago

    Charlotte, NC, United States Genuine Parts Company Full time

    Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right...

  • Assistant Store Manager FT

    2 days ago

    Charlotte, NC, United States Lids Inc Full time

    Produce sales gains by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives. Adhere to current visual...

  • Assistant Store Manager-HU

    2 days ago

    Charlotte, NC, United States Spencer's Full time

    Brand: Spencer's Position: Assistant Store Manager The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager supports the Store Manager in various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by: Developing staff Controlling expenses and shrinkage Managing...

  • Assistant Store Manager/Key Carrier

    2 days ago

    Charlotte, NC, United States Roses Discount Stor Full time

    Roses 489Eastway Plaza S/C4525-A The PlazaCharlotte, NC 28215, USA Description Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service...

  • Assistant Store Manager FT

    1 day ago

    Charlotte, NC, United States Lids Inc Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Store # - Mall Name:  8038 - Northlake Mall About Our Company General Description Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide...

  • Assistant Store Manager

    1 day ago

    Charlotte, NC, United States Extra Space Storage Full time

    As an Assistant Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages , a great work/life balance , and career and development opportunities . Extra Space Storage is the largest self storage company in the United States by store count, with over 3,600 stores nationwide. If...

  • Assistant Store Manager

    2 days ago

    Charlotte, NC, United States Extra Space Storage Full time

    As an Assistant Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages , a great work/life balance , and career and development opportunities . This location is closed on Sundays. Day shift only: Office closes at 6pm. Pay range: $15 to $17 per hour. Extra Space Storage is...

  • Assistant Store Manager PT

    1 day ago

    Charlotte, NC, United States Lids Inc Full time

    Store # - Mall Name: 5865 - Northlake Mall About Our Company General Description Principal Duties and Responsibilities Produce sales gains by providing customer service. Meet or exceed Company Objectives in all individual statistics. Provide consistent, documented appraisal of an associate’s sales performance and support by giving feedback on areas of...

  • Assistant Store Manager PT

    2 days ago

    Charlotte, NC, United States Lids Inc Full time

    Store # - Mall Name: 6439 - Charlotte Premium Outlets About Our Company General Description Principal Duties and Responsibilities Produce sales gains by providing customer service. Meet or exceed Company Objectives in all individual statistics. Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving...

  • Assistant Store Manager PT

    2 days ago

    Charlotte, NC, United States Lids Inc Full time

    Store # - Mall Name: 5865 - Northlake Mall About Our Company General Description Principal Duties and Responsibilities Produce sales gains by providing customer service. Meet or exceed Company Objectives in all individual statistics. Provide consistent, documented appraisal of an associate’s sales performance, giving feedback on areas of strength and...

  • Store Manager

    1 day ago

    Charlotte, NC, United States Burlington Stores Full time

    LOCATION 2516 Sardis Road North Charlotte NC US 28227 Overview If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team in...

  • Assistant Store Manager PT

    2 days ago

    Charlotte, NC, United States Lids Inc Full time

    Press Tab to Move to Skip to Content Link Job Responsibilities Produce sales gains by providing customer service. Meet or exceed Company Objectives in all individual statistics. Provide consistent, documented appraisal of an associate’s sales performance by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives....

  • Assistant Store Manager PT

    2 days ago

    Charlotte, NC, United States Lids Inc Full time

    Press Tab to Move to Skip to Content Link Responsibilities Produce sales gains by providing customer service. Meet or exceed Company Objectives in all individual statistics. Provide consistent, documented appraisal of an associate’s sales performance, offering feedback on strengths and opportunities while aligning with Company Objectives. Adhere to current...

  • Assistant Store Manager

    1 day ago

    Charlotte, NC, United States The Vitamin Shoppe Full time

    Overview Are you looking to fine tune your leadership skills in an environment that fosters continuous education and offers opportunity to develop both personally and professionally? Do you consider yourself to be mindful of your health and wellness with a commitment to being your best self (however YOU define it)? The Vitamin Shoppe is looking for...

  • Assistant Store Manager

    3 weeks ago

    Charlotte, United States Family Dollar Full time

    Now hiring Assistant Store Managers in the Charlotte area! Now is a great time to join our stable and growing company. This is an amazing opportunity to build a limitless career. Most of our leadership positions are promoted internally.General Summary: As a Family Dollar Assistant Store Manager, you will be responsible for providing exceptional service to...

  • Store Manager

    2 days ago

    Charlotte, NC, United States Lids Inc Full time

    For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard...

  • Store Manager

    2 days ago

    Charlotte, NC, United States Lids Inc Full time

    Store # - Mall Name: 8038 - Northlake Mall General Description Principle Duties and Responsibilities Control Expenses Protect Company assets within guidelines of LIDS Retail policies. Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company. Follow all policies to accurately manage...

  • Store Manager

    1 day ago

    Charlotte, NC, United States Lids Inc Full time

    Store # - Mall Name: 8038 - Northlake Mall General Description Principal Duties and Responsibilities Control Expenses Protect Company assets within guidelines of LIDS Retail policies. Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company. Follow all policies to accurately manage...

  • Assistant Store Manager

    3 weeks ago

    Charlotte, United States Brahmin Leather Works Full time

    Basic Purpose: The Brahmin Leather Works Assistant Manager assists the Store Manager in creating a store environment which provides exceptional sales and customer service; executing visuals directions: and recruiting, developing and retaining a strong selling team. The Assistant Store Manager manages a staff of key holders and sales associates. This position...