Branch Banking Client Consultant I

1 month ago

Ann Arbor MI United States Flagstar Bank Full time

A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.

  • Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative

  • Client ExperienceProvide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals.

  • ManagementDeliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.

  • Performs special projects, and additional duties and responsibilities as required.

  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements:

  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required

  • 0 – 3 years of customer service and sales experience, required

  • Experience in financial services industry, preferred

  • Branch Banking Client Consultant I

    3 weeks ago

    Ann Arbor, MI, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...

  • Branch Banking Client Consultant I

    2 months ago

    Ann Arbor, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...

  • Branch Banking Client Consultant I

    4 weeks ago

    Ann Arbor, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...

  • Branch Banking Client Consultant I

    4 weeks ago

    Ann Arbor, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...

  • Branch Banking Client Consultant I

    3 weeks ago

    Chelsea, MI, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial...

  • Branch Banking Client Consultant I

    4 weeks ago

    Grand Rapids, MI, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial...

  • Branch Banking Client Consultant I

    1 month ago

    Comstock Park, MI, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial...

  • Branch Banking Client Consultant I

    3 weeks ago

    Comstock Park, MI, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial...

  • Branch Banking Client Consultant I

    3 weeks ago

    West Bloomfield Town, MI, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...

  • Branch Banking

    1 month ago

    Ishpeming, MI, United States Flagstar Bank Full time

    A Branch Banking-Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their...

  • Branch Banking

    3 weeks ago

    Farmington, MI, United States Flagstar Bank Full time

    A Branch Banking-Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their...

  • Branch Banking Client Consultant I

    4 weeks ago

    Scottsdale, AZ, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial...

  • Branch Banking

    4 weeks ago

    Brownstown Charter Township, MI, United States Flagstar Bank Full time

    A Branch Banking-Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their...

  • Branch Banking Client Consultant I

    3 weeks ago

    Palm Beach Gardens, FL, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial...

  • Branch Banking

    4 weeks ago

    Marquette, MI, United States Flagstar Bank Full time

    A Branch Banking-Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their...

  • Branch Banking

    3 weeks ago

    Delray Beach, FL, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial...

  • Branch Banking

    3 weeks ago

    Sturgis, MI, United States Flagstar Bank Full time

    A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial...

  • Branch Banking Client Consultant I

    3 weeks ago

    Grand Ledge, MI, United States Flagstar Bank Full time

    A sales and service position with a primary goal of helping customers by discovering financial needs and processing transactions. The Relationship Banker will provide an outstanding customer experience by resolving customer issues, opening new accounts, and offering convenience services. Sr. FSRs will also partner with the branch team and specialists (loan...

  • Branch Banking

    1 month ago

    Granger, IN, United States Flagstar Bank Full time

    A Branch Banking-Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their...

  • Branch Banking

    3 weeks ago

    Peru, IN, United States Flagstar Bank Full time

    A Branch Banking-Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their...