Director of Food Safety

3 days ago


Milwaukee WI United States The Masterson Company, Inc. Full time

The Director of Food Safety & Quality oversees the Quality department and will provide strategic direction for quality systems, customer audits, and manage quality departmental budget while driving continuous improvement initiatives. They are responsible for developing and managing comprehensive food safety programs to ensure compliance with regulatory standards and customer requirements. This leadership role will oversee the assessment of new products for food safety and feasibility, provide guidance in the investigation of product holds, customer complaints and quality issues and use their expertise to provide short and long-term solutions.

Primary Responsibilities:

  1. Develop, execute, and improve Food Safety programs (including HACCP) to be compliant with federal, state, and local regulations and customer requirements to ensure 100% safe quality product.
  2. Set up corporate direction for quality systems. Lead and influence process improvements with company and Quality leadership as needed.
  3. Lead all food product related regulatory agencies inspections including SQF and customer audits.
  4. Oversee and Support Quality Leadership’s management of quality issues, customer complaints and product holds. Provide guidance, assistance with the investigation and employee accountability documentation of related concerns.
  5. Oversee support, and backup the Quality Manager. Provide direction on product disposition. Provide technical expertise in investigations of internal issues, external complaints, and provide technical leadership with customers as needed.
  6. Oversee the departmental budgets. Give feedback to President and VP of Finance. Develop future budgets. Identify and implement cost savings.
  7. Ability to roll-up sleeves, step in and assist quality team, quality leadership, and operations. Adhere to all GMP, including sanitary requirements, Safety, Food Safety, and Standardized Work procedures.
  8. Other duties and projects as required.

Required Qualifications:

  1. Bachelor's degree (BA/ BS) in Food Science, Microbiology or related science. Advanced degree (MS or PhD) preferred.
  2. 10+ years of experience in a Quality role in food or beverage manufacturing with at least 5 years in a leadership capacity quality.
  3. Proven expertise in developing and managing food safety and quality programs, including GFSI (SQF) audit schemes.
  4. HACCP, PSCI and Better Processing School certifications.

Skills and Abilities:

  1. Proficient with ERP systems, Microsoft Office, and report writing.
  2. Proficient interpersonal and communication skills, verbal and written, with the ability to interact with all levels of staff.
  3. Detailed oriented with the ability to identify trends and patterns and perform risk/benefit analysis.
  4. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations and apply the knowledge to keep Masterson compliant and up-to-date. Ability to write reports, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
  5. Ability to lead, motivate and hold direct reports accountable to accomplish company goals.
  6. Ability to define problems, collect data, establish facts, and draw valid conclusions based on common sense and technical expertise. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables to work as a team with Operational Leadership to resolve issues.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Role is salaried, exempt, often requiring hours in excess of 40 hours/week.

Masterson Foods is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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