Customer Care Rep

3 weeks ago

Franklin TN Job Posting Location, United States Lennar Homes Full time

Customer Care Representative

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future

The Customer Care Representative at Lennar is a critical link between homebuyers and trade partners to conduct final orientations, diagnose, schedule and complete warranty service work. The position requires maintaining positive homeowner relations, coordinating repair work, and ensuring satisfaction with the services provided.

  • A career with purpose.

  • A career built on making dreams come true.

  • A career built on building zero defect homes, cost management, and adherence to schedules.


Your Role on the Team

  • Schedule and oversee repairs, ensuring completion within specified timeframes.

  • Maintain service request logs and documentation of all work performed.

  • Evaluate performance of trade partners and materials, reporting back to management.

  • Participate in department meetings and emergency on-call rotation schedules.


Your Toolbox

  • High school diploma or GED; Associate’s degree or equivalent is preferred.

  • 1-3 years of experience in residential customer service or construction field preferred.

  • Valid driver’s license with a good driving record

  • Strong communication, organizational and time- management skills

Life at Lennar

At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth.

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.


Physical & Office/Site Presence Requirements:

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 50 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. Able to drive a vehicle.

 

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

  • Customer Care Rep

    4 weeks ago

    Carmel, IN (Job Posting Location), United States Lennar Homes Full time

    Customer Care RepresentativeWe are LennarLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Customer Care Area Manager

    4 weeks ago

    Chantilly, VA (Job Posting Location), United States Lennar Homes Full time

    Customer Care Area ManagerWe are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • New Home Consultant

    1 month ago

    Franklin, TN (Job Posting Location), United States Lennar Homes Full time

    Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.   At Lennar, Everything’s...

  • Customer Care Rep

    3 weeks ago

    Franklin, United States Lennar Homes Full time

    Customer Care RepresentativeWe are LennarLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Safety and Environmental Manager

    2 months ago

    Franklin, TN (Job Posting Location), United States Lennar Homes Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Welcome Home! Build your career with Lennar:As one of the nation’s largest builders, Lennar has built over one million new homes for families across America.  Since 1954, our communities have catered to all...

  • Division Environmental Manager

    1 month ago

    Franklin, TN (Job Posting Location), United States Lennar Homes Full time

    Welcome Home! Build your career with Lennar:As one of the nation’s largest builders, Lennar has built over one million new homes for families across America.  Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.At Lennar, Everything’s...

  • HVAC Service Technician

    3 months ago

    Franklin, United States Summers Plumbing Heating & Cooling - Franklin Full time

    Job DescriptionJob DescriptionSummers Plumbing Heating and Cooling out of Franklin, IN is looking to hire a full-time HVAC Service Technician / Sales Rep to determine each client's needs by consulting with them and assessing their equipment. This position comes with an experience-based pay of $70,000 to $160,000 a year and a stellar compensation package...

  • Customer Service Rep

    3 months ago

    Franklin, United States Roto-Rooter (Tennessee) Full time

    Customer Service RepresentativeRoto-Rooter in Columbia, TN is looking to hire a full-time Customer Service Representative. We pay a competitive wage of $16 per hour and provide paid time off (PTO).ABOUT ROTO-ROOTERFounded in 1935, Roto-Rooter originally specialized in clearing tree roots and other obstructions from sewer lines. Today, we have grown to be the...

  • Inside Sales Rep

    3 weeks ago

    Franklin, United States Galland Henning Nopak Full time

    Now is a great time to join Galland Henning Nopak, a leader in fluid power located in the Greater Milwaukee Area. As our fourth-generation family held business undertakes a significant growth initiative, we’re looking for motivated Inside Sales Reps to take the company to the next level! We offer career pathing along with development/mentorship with key...

  • Inside Sales Rep

    3 weeks ago

    Franklin, United States Galland Henning Nopak Full time

    Now is a great time to join Galland Henning Nopak, a leader in fluid power located in the Greater Milwaukee Area. As our fourth-generation family held business undertakes a significant growth initiative, we’re looking for motivated Inside Sales Reps to take the company to the next level! We offer career pathing along with development/mentorship with key...

  • Construction Manager

    1 month ago

    Chattanooga, TN (Job Posting Location), United States Lennar Homes Full time

    Construction ManagerWe are LennarLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture...

  • Client Care Srvcs Rep

    3 weeks ago

    Franklin, United States Northwestern Mutual Full time

    At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Primary Duties and Responsibilities Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with...

  • Client Care Srvcs Rep

    2 months ago

    Franklin, United States Northwestern Mutual Full time

    At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Primary Duties and Responsibilities Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with...

  • Specialized Client Care Srvcs Rep

    3 months ago

    Franklin, United States Northwestern Mutual Full time

    At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Primary Duties & Responsibilities Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with...

  • Customer Service Rep(02008)

    2 days ago

    Franklin, United States Domino's Franchise Full time

    Job Description Job Description Job Description CSRABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the...

  • TSA Customer Service Representative

    3 months ago

    Franklin, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 2000 Mallory Lane** **City / State: Franklin, TN US** **Date Posted: February 27, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1203344** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver. As...

  • Escrow Closing Assistant

    3 weeks ago

    Nashville, TN (Job Posting Location), United States Lennar Homes Full time

    Escrow Closing Assistant (on-site position)We are Lennar TitleLennar Title is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing homeownership to life.At Lennar Title, you’ll build your career with a Fortune 150 company that provides an excellent work...

  • Bilingual Customer Service Rep

    5 days ago

    Franklin, United States Randstad North America, Inc. Full time

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about o Customer Service, Bilingual, Service, Retail, Staffing, Customer

  • Specialized Client Care Srvcs Rep

    6 days ago

    Franklin, United States Northwestern Mutual Full time

    At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Primary Duties & Responsibilities Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with...

  • Bilingual customer service rep

    1 week ago

    Franklin, United States Randstad Full time

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services. The ideal candidate will be fluent in English and Spanish, with an ability to...