Datacenter Technician

1 week ago


Phoenix AZ United States Microsoft Full time

Required Skills & Experience

-3+ years’ experience supporting IT equipment or related technology.

-Previous experience working in a data center environment.

-Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).

-Flexibility to work non-standard business hours that may include weekends and/or holidays

-Previous experience deploying a new data center

Nice to Have Skills & Experience

-Experience in a data center supporting global client operations

Job Description

Insight Global is helping a fortune 100 client to find Sr. data Center technicians to sit on-site in the Phoenix and Goodyear, AZ area. These individuals will be coming in to help deploy a brand new data center facility that hosts next generation hyper-scaled technology to support AI and Cloud compute efforts. This person will prepare, stage, set up, and perform startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, and standard protocols. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Applies advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues. Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures. Verifies security compliance for decommissions. Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units and Technician Leads.


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