Operations - Chief of Staff

3 weeks ago

First Ops Memphis TN United States First Horizon Bank Full time

Location: On site at location listed in job posting.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

Summary:  

The primary role of this position is supporting the Director of Operations and the senior team to ensure that the organization’s goals and objectives are achieved. The COS is the behind-the-scenes leader, the crucial torchbearer guiding the organization’s day-to-day rhythm.  They demonstrate every day, a blend of sharp leadership and keen problem-solving skills, and they navigate the organization’s complexity with precision to achieve the broader objectives.

This role serves as the primary air traffic controller for all activity within Operations; as the senior integrator, connecting workstreams and people that would otherwise remain siloed; provides critical communication linking the leadership team and the broader organization; recognized as the honest broker and truth teller especially when the DOO needs a wide-ranging view without concerns for politics; and most importantly, serves as a confidante, trusted advisor and sounding board without an organizational agenda. This individual is viewed as a strong leader with critical thinking skills and the ability to communicate with all levels of the Bank.

Candidate must possess strong communication, leadership, problem-solving and time management skills. 

Essential Duties and Responsibilities:  

  • Steers strategic business initiatives from genesis to fruition.
  • Leads effort to transform vision/ideas into reality and monitor their progress.
  • Guides senior leaders with expert advice to enhance overall team efficiency.
  • Keeps meetings focused; planning and coordinating them effectively.
  • Demands structure, processes and defines tools to achieve efficiencies across the organization.
  • Sets key performance indicators to measure and improve team performance.
  • Pinpoints and addresses core issues within business processes.
  • Completes special projects and initiatives with skillful oversight and support.
  • Evaluates risk factors when making critical business recommendation.
  • Identifies areas of improvement across the organization and makes actionable recommendations.
  • Leads multiple staff functions that provide horizontal support across all of Operations to achieve consistency and standardization.
  • Promotes ethics and compliance; identifies opportunities and takes action to enhance compliance within the organization; completes internal testing to ensure compliance.
  • Responsible for interviewing, hiring, planning, assigning work, appraising performance, progressive discipline and resolving problems.
  • Provides leadership, direction and growth opportunities to members of the organization in accordance with the Company’s policies and applicable laws.

Education and/or Work Experience Requirements:

  • Bachelor’s Degree required; Masters Degree preferred or combination of education and work experience.
  • Minimum of 8-10 years of industry experience required; 10+ years preferred
  • Must have minimum of 8-10 years of personnel management / leadership experience
  • Must have 8-10 years of financial services experience

Physical Requirements:

  • Must be able to travel domestically as required for site visits, etc.

Hours: 

  • Monday - Friday
  • 8:00 AM - 5:00 PM

About Us:          

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.          

Benefit Highlights:          

  • Medical with wellness incentives, dental, and vision 
  • HSA with company match 
  • Maternity and parental leave 
  • Tuition reimbursement 
  • Mentor program 
  • 401(k) with 6% match 
  • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:           

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.          

Follow Us:
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube   

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • Operations - Chief of Staff

    3 weeks ago

    First Ops, Memphis, TN, United States, 38118 First Horizon Bank Full time

    Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment...

  • Operations - Chief of Staff

    3 weeks ago

    First Ops, Memphis, TN, United States, 38118 First Horizon Bank Full time

    Location: On site at location listed in job posting. At First Horizon Bank Lending Services, we are on a mission to deliver a seamless customer experience.  We are passionate about doing things right and doing the right things.  We collaborate with each other and with our internal business partners to delight our customers.  We believe in creating an...

  • Kitchen Staff Member

    1 month ago

    , CT, United States Chief of Staff USA Full time

    Job Summary:We are seeking a skilled and experienced kitchen staff member to join our team at Chief of Staff USA. As a key member of our culinary team, you will be responsible for providing exceptional food service to our clients in a fast-paced kitchen environment.Key Responsibilities:Prepare and cook a variety of menu items to meet the needs of our...

  • Kitchen Operations Manager

    1 month ago

    Weymouth, MA, United States Chief of Staff USA Full time

    Job Opportunity: We are seeking a skilled Culinary Specialist to join our team at Chief of Staff USA.About the Role:This is a part-time/full-time and per diem available cook position at a local university with numerous additional opportunities.The ideal candidate will have 6+ months of kitchen and/or restaurant experience and a ServSafe...

  • Manager, Business System Management Deposit and Payment Operations

    1 week ago

    First Ops, Memphis, TN, United States, 38118 First Horizon Bank Full time

    Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience.  We are passionate about doing things right and doing the right things.  We collaborate with each other and with our internal business partners to delight our customers.  We believe in creating an...

  • Kitchen Staff Member

    2 weeks ago

    , CT, United States Chief of Staff Full time

    Food Service OpportunityWe are seeking a dynamic and flexible food service professional to join our team. As a kitchen staff member, you will be responsible for providing excellent customer service and ensuring the highest quality food preparation.Key Responsibilities:Prepare and cook food to orderEnsure a clean and safe kitchen environmentProvide...

  • Clinical Chief of Staff

    4 weeks ago

    Inglewood, CA, United States VirtualVocations Full time

    A company is looking for a Clinical Chief of Staff to support the Chief Clinical Officer and enhance clinical operations. Key Responsibilities Support the CCO in prioritizing and managing strategic goals Develop and implement strategies for clinical management and process improvements Liaise with clinical leaders to establish and report on...

  • Chief Operations Officer

    7 days ago

    , KS, United States William Newton Memorial Hospital Full time

    Job Title: Chief Operating OfficerWilliam Newton Memorial Hospital is seeking a highly skilled and experienced Chief Operating Officer to lead our hospital's operations and ensure the delivery of high-quality patient care.Job SummaryThe Chief Operating Officer will be responsible for overseeing the overall operations of the hospital, including the...

  • Chief Operating Officer

    4 weeks ago

    Memphis, Tennessee, United States Memphis Health Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Operating Officer to join our team at Memphis Health Center. The successful candidate will be responsible for overseeing the day-to-day operations of the organization, providing leadership and direction to ensure the delivery of high-quality patient care and services.Key ResponsibilitiesDevelop...

  • Culinary Team Associate

    1 month ago

    Morris, CT, United States Chief of Staff USA Full time

    Job Summary:We are seeking a skilled and experienced Kitchen Staff Member to join our team at Chief of Staff USA. As a key member of our culinary team, you will be responsible for preparing and serving high-quality food to our clients.Key Responsibilities:Prepare and cook a variety of dishes in a fast-paced kitchen environmentEnsure that all food is prepared...

  • Chief of Staff

    3 weeks ago

    Memphis, Tennessee, United States The Collective Blueprint Full time

    About The Collective BlueprintThe Collective Blueprint is a dynamic organization dedicated to empowering young adults in Memphis. Founded in 2017, we have made significant strides in increasing socioeconomic mobility through career-focused training, innovation, and advocacy. Our mission is to create a city where all young adults can thrive.Job SummaryWe are...

  • Culinary Team Associate

    1 month ago

    , CT, United States Chief of Staff USA Full time

    Job Summary:We are seeking a skilled and experienced kitchen staff member to join our team at Chief of Staff USA. As a key member of our culinary team, you will be responsible for providing exceptional food service to our clients in a fast-paced kitchen environment.Key Responsibilities:Prepare and cook a variety of menu items to meet the needs of our...

  • Chief of Staff to the Chief Financial Officer

    3 weeks ago

    , MA, United States Merrimack College Full time

    Job SummaryMerrimack College seeks a highly skilled and experienced Chief of Staff to the Chief Financial Officer to support the CFO in managing financial operations across various degrees, schools, and programs. This role will oversee the development, implementation, and tracking of financial-related projects, ensuring alignment with the College's strategic...

  • Lending Services Imaging and Collateral Vault Manager

    4 weeks ago

    First Ops, Memphis, TN, United States, 38118 First Horizon Bank Full time

    Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience.  We are passionate about doing things right and doing the right things.  We collaborate with each other and with our internal business partners to delight our customers.  We believe in creating an...

  • Deposit Services Manager

    1 month ago

    First Ops, Memphis, TN, United States, 38118 First Horizon Bank Full time

    Location: On site at location listed in job posting.  At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience.  We are passionate about doing things right and doing the right things.  We collaborate with each other and with our internal business partners to delight our customers.  We believe in creating an...

  • Deposit Services Manager

    3 weeks ago

    First Ops, Memphis, TN, United States, 38118 First Horizon Bank Full time

    Location: On site at location listed in job posting.  At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience.  We are passionate about doing things right and doing the right things.  We collaborate with each other and with our internal business partners to delight our customers.  We believe in creating an...

  • Kitchen Staff Member

    4 weeks ago

    , CT, United States Chief of Staff USA Full time

    Exciting Opportunities in Culinary CareersWe are seeking skilled and motivated individuals to join our team as kitchen staff members. As a key member of our culinary team, you will be responsible for providing exceptional food service to our clients.Key Responsibilities:Prepare and cook a variety of dishes in a fast-paced kitchen environmentEnsure...

  • Chief of Staff

    3 weeks ago

    Memphis, Tennessee, United States The Collective Blueprint Full time

    About the RoleWe are seeking a highly skilled and experienced Chief of Staff to join our executive team at The Collective Blueprint. As a trusted advisor to our CEO, you will play a critical role in driving our organization's mission, vision, and strategic goals.Key ResponsibilitiesProject Management and Execution:Maximize effectiveness and efficiency of the...

  • Hospitality Professional

    4 weeks ago

    , CT, United States Chief of Staff USA Full time

    Unlock Your Potential in Food Service and BartendingWe are seeking experienced banquet servers, food service workers, and bartenders to join our dynamic team at Chief of Staff USA. As a banquet server, food service worker, or bartender, you will have the opportunity to work in a variety of settings, including universities, private schools, corporate events,...

  • Lending Services Post Booking Quality Control Manager

    3 weeks ago

    First Ops, Memphis, TN, United States, 38118 First Horizon Bank Full time

    Location: On site at location listed in job posting. At First Horizon Bank Lending Services, we are on a mission to deliver a seamless customer experience.  We are passionate about doing things right and doing the right things.  We collaborate with each other and with our internal business partners to delight our customers.  We believe in creating an...