Parts and Service Data Analyst

2 weeks ago

Fountain Valley CA United States Volt Full time

Volt has partnered with leading automotive manufacturer in Fountain Valley to help identify a Data Analyst for their Parts and Service department.

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

In this you will provide support for the Consumer Affairs and Parts department by developing reports, monitoring and tracking forecast, demand, and supply of critical parts. Assists the Consumer Affairs department with Recalls and Service campaigns by performing analysis, completing correspondence, and researching concerns as assigned.

As a Data Analyst for our client's Parts and Service department you will:

Assists management with the developing, creating and updating reporting of recalls and service campaigns.
Run reports in various systems to extract the necessary information and prepare daily, weekly, monthly and ad-hoc reports that detail forecast, demand, and backorder status of critical supply parts.
Communicates with customers, regions, dealerships, legal staff and consumer affairs staff as necessary in regards to service campaigns.
Assists management with coordinating and following up with internal business groups and external affiliate groups on parts supply and parts orders.
Research and analyze issues on parts supply, dealers orders, and other information related to recalls and service campaigns, and follow up with appropriate business units as appropriate to resolve issues.
Participates in weekly meetings as necessary related to recalls and service campaigns to help coordinate parts related activities between various departments and demonstrates the ability to communicate decisions that benefit the overall corporate goals of customer satisfaction.
Supports the maintenance of certain modules of the Parts Dealer Ordering system to help manage critical supply parts, monitor parts availability and minimize dealer backorders.
Monitor daily supply of certain parts and dealer backorders, work with regional field personnel, parts suppliers to follow up on issues, and place dealer orders as necessary.
Updates department publications, including but not limited to recall and service campaign content on dealer facing resources/websites.
Documents department and program processes as necessary in order to create greater efficiency and ensures information is consistent, accurate and up-to-date at all times.
Completes special projects as assigned by Supervisor and assists with other departmental related needs as requested by management.

Requirements

Intermediate or advanced MS Excel, Access, and PowerPoint skills.
Basic SQL skills preferred.
Strong verbal and written communication skills with attention to detail.

Pay Rate: 30-35/hr

** Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that may include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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