Associate Director

14 hours ago


Pomona CA United States Union Station Homeless Services Full time

Location: Varied in Los Angeles County, Locations Include the following:

  • Irwindale
  • Pomona

Benefits:

  • 5 Paid Flex Days
  • 13 Paid Holidays
  • 12 Paid Vacation Days
  • 403b Account Match

About this Role

Union Station Homeless Services is hiring an Associate Director. The selected candidate will manage multi-site operations in the San Gabriel and Los Angeles areas through subordinate managers assigned to services which encompass outreach, interim housing, housing navigation, etc. If you have a passion for building, leading, coaching, and developing a high-performance team, and serving the most vulnerable in our communities, we encourage you to apply.

Candidates that are successful in the assessment process will be invited to a selection interview. USHS may also use the list generated from this recruitment to fill future Associate Director positions, as they become available.

Examples of Job Duties

  • Plans, assigns, evaluates, and manages multiple teams to ensure operational and staff activities align with Union Station Homeless Services (USHS) policies and procedures, as well as funding source contract requirements.
  • Promotes a workplace culture of inclusion, respect, and positivity to ensure optimal team performance.
  • Monitors occupancy rates, invoicing, key performance indicators, and objectives and key results to ensure optimal team performance and program outcomes.
  • Works collaboratively with the data and reporting team to ensure alignment with quality assurance standards.
  • Facilitates team and individual meetings.

EDUCATION, TRAINING AND EXPERIENCE:

  • A minimum of three years’ experience providing case management support to persons experiencing homelessness, or at risk of homelessness, including working with persons experiencing chronic health issues, mental health needs, or with histories of substance use.
  • At least two years of supervisory experience.
  • At least two years of program management experience in a social service organization.
  • Master’s Degree in Social Work (MSW) preferred.
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