![Best Buy Careers](https://media.trabajo.org/img/noimg.jpg)
Geek Squad Advanced Repair Agent
1 week ago
The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
* Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
* Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
* Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
* 6+ months experience diagnosing, troubleshooting, or repairing technology products
* Experience actively using and learning about consumer electronics
* Strong ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type: Part timePandoLogic. Category:Installation & Maintenance, Keywords:Electrical Appliance Service Technician, Location:Greenville, WI-54942
-
Geek Squad Advanced Repair Agent
2 days ago
Greenville, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
1 week ago
Greenville, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
1 week ago
Greenville, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
1 week ago
Greenville, United States Best Buy Full timeJob DescriptionThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other...
-
Geek Squad Advanced Repair Agent
1 week ago
Greenville, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
1 week ago
Greenville, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
1 week ago
Greenville, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
1 week ago
Greenville, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
1 week ago
Kimberly, WI, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
7 days ago
Freedom, WI, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
7 days ago
Appleton, WI, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Advanced Repair Agent
5 days ago
Mobile, AL, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
-
Geek Squad Agent
3 weeks ago
Appleton, WI, United States Best Buy Full timeBest Buy - 4240 w wisconsin ave [Retail Associate / Team Member] As a Geek Squad Agent at Best Buy, you'll: Be the first point of contact for clients and command the check-in and check-out experience of client devices; Ask the right questions, listen to client needs, take detailed notes, and partner with Advanced Repair Agents to fully resolve the...
-
Geek Squad Associate
7 days ago
Greenville, United States Best Buy Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Geek Squad Agent. As a key member of our support team, you will be responsible for providing exceptional service to customers, addressing their technical issues, and delivering solutions that exceed their expectations.Key ResponsibilitiesProvide timely and...
-
Geek Squad Agent
1 week ago
Greenville, United States Best Buy Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...
-
Geek Squad Agent
1 week ago
Greenville, United States Best Buy Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...
-
Geek Squad Agent
2 days ago
Greenville, United States Best Buy Full timeAs a Geek Squad Agent, youll be the first point of contact for people seeking technology support, knowledge and solutions. Well provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, well create a...
-
Geek Squad Agent
1 week ago
Greenville, United States Best Buy Full timeJob DescriptionAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together,...
-
Geek Squad Agent
1 week ago
Greenville, United States Best Buy Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...
-
Geek Squad Agent
1 week ago
Greenville, United States Best Buy Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...