Security Officer

2 days ago

Chicago IL United States Insight Hospital and Medical Center Full time

General Summary:

The security officer performs activities necessary to the provision of a safe and secure environment for employees, physicians, patients, and visitors of the hospital.

These duties are to be performed in a highly confidential manner, in accordance with the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

Job Requirements:

  • Provides a safe and secure environment for employees, physicians, patients, visitors, equipment, systems, and facilities in accordance with established departmental policies and procedures.
  • Proactively patrols assigned areas (internally and externally) in an effort to identify suspicious persons or activity and initiating corrective action as appropriate.
  • Observes employees for identification badges and counsels as needed.
  • Provides escorts to employees, physicians, patients, and visitors; transporting them in wheelchairs, if necessary.
  • Provides assistance to other security personnel and hospital employees as necessary to ensure adequate monitoring and follow-up of unusual occurrences.
  • Provides assistance, direction, and guidance in resolving problems or complaints, informing the supervisor of reportable situations and actions taken.
  • Completes all paperwork accurately and as required (Daily Activity Log, Incident Reports, Vehicle Inspection Reports, etc.)
  • Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital, and security-related information.
  • Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors.
  • Immediately reports all safety hazards, malfunctioning equipment, and other potential problems to the supervisor.
  • Provides emergency access to various areas of the hospital when required and/or approved by a supervisor.
  • Enforces parking restrictions by issuing parking violation notices to employees who violate them.
  • Releases deceased patients (per policy) as needed.
  • Responds to Emergency Codes (Blue, Red, Gray, Back, Orange, and Pink) and properly documents such incidents on an incident report.
  • Monitors Closed Circuit Television (CCTV), alarm panels, radios, and other equipment as required.
  • Performs function in accordance with Insight Hospital's Mission, Values, and Behaviors.
  • Adheres to Insight's Look and Uniform Policy.
  • Performs related duties as needed or assigned by any Supervisor and/or Director.

Qualifications:

  • High School graduate or equivalent.
  • State of Illinois Permanent Employee Registration Card.
  • Valid Driver's License and Good Driving Record (Must be insurable with Mercy's insurance carrier. This is a condition of employment).
  • CPR/AED Certification (within 6 months of employment).
  • Nonviolent Crisis Intervention Training (within 6 months of employment).
  • Insight Handcuffing Training (within 6 months of employment).
  • Basic computer skills.
  • Excellent interpersonal and organizational skills.
  • Obtain proper balance to ensure hospital equipment supplies and facilities are protected without giving offense to visitors or employees.
  • Must be sensitive when dealing with people under stressful situations.
  • Must keep all information CONFIDENTIAL .
  • Previous security experience and/or training in Health Care Security preferred .

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity

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