Guest Service Expert

5 days ago

Naples FL United States Marriott International, Inc Full time
Additional InformationLobby Lounge
Job Number24195326
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.  
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.  
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.  
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Service Expert

    5 days ago

    Naples, FL, United States Marriott International, Inc Full time

    Additional InformationServer, Ria, Outdoor DiningJob Number24195324Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that...

  • Guest Service Support Expert

    2 weeks ago

    Naples, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24189297Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • Guest Service Expert

    5 days ago

    Naples, United States Marriott International Inc Full time

    Additional InformationServer, Ria, Outdoor Dining Job Number24195324 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that...

  • Guest Service Expert

    1 hour ago

    Naples, United States Marriott International Inc Full time

    Additional InformationLobby Lounge Job Number24195326 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our guests...

  • Guest Service Expert

    6 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationServer, Ria, Outdoor DiningJob Number24195324Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that...

  • Guest Service Expert

    6 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationLobby LoungeJob Number24195326Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Expert

    5 days ago

    Naples, United States Marriott International Inc Full time

    Additional InformationServer, Ria, Outdoor Dining Job Number24195324 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table...

  • Guest Service Expert

    6 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationLobby LoungeJob Number24195326Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Expert

    5 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationServer, Ria, Outdoor DiningJob Number24195324Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that...

  • Guest Service Expert

    5 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationLobby LoungeJob Number24195326Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Server - Guest Services - Marbella

    1 week ago

    Naples, Florida, United States Guest Services Full time

    Compensation Amount: 21.00 USD Hourly Job Summary: The Server is responsible for providing exceptional service to guests in the assigned dining area. This involves taking food and drink orders, serving guests in a timely and courteous manner, and ensuring accurate billing procedures. The Server must also maintain a clean and organized environment, adhering...

  • Guest Service Expert

    3 weeks ago

    Miami, FL, United States Marriott International, Inc Full time

    Additional InformationServerJob Number24186293Job CategoryFood and Beverage & CulinaryLocationMiami Marriott Biscayne Bay, 1633 North Bayshore Drive, Miami, Florida, United States, 33132VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    4 weeks ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationDUSKJob Number24183031Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Guest Service Support Expert

    1 month ago

    Naples, United States Marriott Full time

    Additional Information Lobby Lounge Job Number 24169172 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests...

  • Guest Service Expert

    4 weeks ago

    Miami Beach, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24182114Job CategoryFood and Beverage & CulinaryLocationAC Hotel Miami Beach, 2912 Collins Avenue, Miami Beach, Florida, United States, 33140VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they...

  • Guest Service Support Expert

    2 months ago

    Naples, United States Marriott International Inc Full time

    Job Number 24149074 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our guests will enjoy until they ask...

  • Guest Service Support Expert

    4 weeks ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationDUSKJob Number24183031Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Guest Service Support Expert

    4 weeks ago

    Naples, United States Marriott International Inc Full time

    Additional InformationDUSK Job Number24183031 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our guests will enjoy...

  • Guest Service Support Expert

    2 weeks ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationJob Number24189297Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • Guest Service Support Expert

    2 weeks ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationJob Number24189297Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until...