Sr. Program Manager

1 day ago

Redmond WA United States Amazon Stores Full time
Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, and healthy behaviors and encourage employees to proactively manage their health and well being. To support this focus area, Amazon is seeking a leader to serve as our Program Manager for Worldwide WHS to build programs that create a safe workplace and build a world-class safety culture. In this role, you will dive deep into operations processes; identify risks through data and first-hand experience; build programs and improve processes to eliminate risks; and influence operations to sustain a culture of safety. This role will focus on leading large, strategic projects within Amazon Business Units (BU) and across different geographies - the role will also look for ways to replicate these BU-specific solutions to other BU, and find commonalities to support scale and speed.

The Sr. Program manager role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of Operators (leaders) and Associates. In this role, you will work cross-functionally with members from various teams, including Operations; Amazon Fulfillment Technologies (AFT); Amazon Robotics (AR); Inbound Supply Chain; Launch; Sales & Operations Planning (S&OP); Capacity Planning; Finance and others to deploy solutions at scale.

This position requires travel up to approximately 25%, when needed (and with appropriate health and safety conditions).

Key job responsibilities
The ideal candidate has an obsession for customers and a strong interest in building innovative solutions; must have proven analytical capabilities (including ability to deep dive, root cause and permanently eliminate hazards and risks) and ability to multi-task; and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply

BASIC QUALIFICATIONS - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
- Experience with end-to-end program management experience driving operational or supply chain process improvements that yield high returns
- +5 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS - +5 years of driving end to end delivery, and communicating results to senior leadership experience
- +5 years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience of Six Sigma/ Lean analytical techniques

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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