Complex Service Technician

2 days ago

Baton Rouge LA United States Johnson Controls Full time

Unleash your potential with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away

Here's What We Have To Offer 

What we offer 

  • Competitive pay

  • Paid vacation/holidays/sick time 10 days of vacation first year 

  • Comprehensive benefits package including 401K, medical, dental, and vision care Available day one 

  • Extensive product and on-the-job/cross-training opportunities With outstanding internal resources 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy 

  • Company vehicle, tools, and equipment provided to complete all jobs. 

  • JCI Employee discount programs (The Loop by Perk Spot) 

  • Check us Out: A Day in the Life of the Building of the Future 

What you will do


A Johnson Controls Security Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.

How you will do it


As a Security Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems.

What we look for

Required

  • 10+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.

  • Valid Fire Alarm License

  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.

  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.

  • High School Diploma or equivalent

  • Ability to follow verbal and written instructions.

  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc

  • Ability to work flexible hours including weekends to meet customer requirements.

  • Overnight travel may be required.

  • Demonstrate a high level of customer service.

  • Maintain truck inventory to ensure timely response to customer needs.

  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times.

  • Strong organizational skills, positive attitude, and an ability to learn quickly.

  • Possess a valid driver’s license and driving record that meets company requirements.

  • Able to pass a pre-employment background and drug test.

  • Retain any licenses that are required by National, State and Local codes.

Preferred

  • NICET Level II certification


Complex Service Technician at Johnson Controls summary:

As a Complex Service Technician at Johnson Controls, you will be responsible for troubleshooting and servicing security systems, ensuring safety, and maintaining customer satisfaction. With over a decade of experience in low voltage electrical systems, you will independently repair and replace equipment like burglar alarms and fire alarms. Join a collaborative team dedicated to professional growth and a safe work environment.


Keywords:

Complex Service Technician, security systems, troubleshooting, fire alarm systems, customer service, low voltage electrical systems, CCTV, access control, repair and maintenance, Johnson Controls

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