Medical Assistant

_Job Title: _MEDICAL ASSISTANT

_Department Name _CLINICAL

_Title(s) & No. of Employees _NONE
_Supervised:_

_Supervisor's Title: _CLINICAL SUPERVISOR

*QUALIFICATIONS AND ACCOUNTABILITY*

_Education: _HIGH SCHOOL DIPLOMA OR EQUIVALENT

_Minimum Qualifications/Experience: _Medical Assistant training or relevant experience. Outstanding organizational skills, medical terminology knowledge.
Experience with EMR

*JOB SUMMARY*

The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous and confidential assistance to all patients and their families. Must be able to multi task in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary.

*Job Description*

1. Patients are greeted courteously. exam rooms.
2. The MA introduces herself/himself to the patient and correctly identifies patient.

3. Ensures exam rooms are clean and stocked.
4. Assists the physician to stay on schedule, recognizes the need to minimize patient wait time.

Obtains patient medical history.

1. Takes accurate patient history, uses restatement & clarification technique when necessary.
2. Recognizes patient's level of understanding, uses language & verbal skills that enable patient understanding.
3. Displays sensitivity to patients. Acknowledges patient's anxiety or embarrassment and responds appropriately. Demonstrates empathy in communicating with patients and family members.
4. Demonstrates respect for diversity, including gender, religion, age & economic status of patients.
5. Demonstrates good listening skills.
6. Reports relevant information to others accurately, uses correct medical terminology.
7. Verifies and documents patient information accurately within the ECW patient chart.

Obtains patient medication
1. Displays accurate recording of patient medication allergy information. and allergy information at each office visit.

Measures Vital Signs
1. Accurately measures and records height & weight
2. Measures B/P using sphygmomanometer & stethoscope. Selects right size B/P cuff.
3. Locates radial pulse & measures.
4. Assesses if patient requires temperature measured.
5. Can distinguish between normal & abnormal results.
6. Documents vital signs accurately within patient chart.

Supports the practice in its

1. Portrays a professional image at all times, both in efforts to provide quality service person and via the telephone. Communication with to its patients patients, physicians and other healthcare providers, direct supervisor and co-workers is tactful and professional at all times, as observed by supervisory personnel and by feedback from others.
2. Patient confidentiality is maintained at all times by complying with HIPAA guidelines with regard to privacy & release of patient records. This is monitored by observation and by feedback from others.
3. Assist with phones and messages as necessary
4. Assists colleagues with tasks as necessary.
5. Assists Clinical Supervisor with tasks or special projects as requested.
6. Attends staff meetings as requested.

Patient Chart Preparation
1. Displays ability to access, interpret and document relevant patient history.
2. Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems
3. Appropriately & accurately sorts and places procedure reports in patient charts.
4. Identifies, provides and records relevant hospital
(Soarian), patient history documentation.
5. Accesses patient laboratory results, using online or telephone procedures, as required.
Patient examination
1. When appropriate, assists doctor during a physical exam. Helps to position patient and utilizes drapes to maintain patient comfort.

Required responsibilities unique
1. Prepares equipment to perform Capsule endoscopy to the practice or assist with Flexible Sigmoidoscopy
2. Follows guidelines and procedure to perform Capsule endoscopy.
3. Provides information and reports to physician following the study.

Required responsibilities unique
1. Appropriately performs Hemoccult tests when to the practice. required. Verifies accuracy of results using control sample.
2. Checks expiration dates of supplies utilized.
3. Ensures test results are made available for ordering physician.
4. Documents results in appropriate log books.

*\*\*\* Background Check Requirement \*\*\**

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

*EEO Statement*

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

*Disclaimer*

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

*This organization participates in E-Verify.*

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Job Type: Full-time

Benefits:
* 401(k)
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Medical Specialty:
* Gastroenterology
Schedule:
* Day shift
* Monday to Friday
* No weekends

Ability to Relocate:
* Wilmington, DE 19808: Relocate before starting work (Required)

Work Location: In person