ServiceNow CMDB Architect

14 hours ago


Columbus OH United States Alldus Full time

Job Title: ServiceNow CMDB Architect

Location: Onsite in Columbus, Ohio

Contract Duration: Initial 6 months

About the Role:

Our consultancy client is seeking a skilled ServiceNow CMDB Architect to lead the design and implementation of their Configuration Management Database (CMDB) solutions. The role will be based onsite in Columbus, Ohio, for an initial 6-month period.

Position Overview:

As a ServiceNow CMDB Architect, you will be responsible for architecting, implementing, and maintaining the CMDB, ensuring accurate configuration data for IT operations. You will collaborate with cross-functional teams to optimize CMDB health, enhance data accuracy, and integrate ServiceNow IT Operations Management (ITOM) capabilities.

Key Responsibilities:

  • Lead the design and architecture of the ServiceNow CMDB to support business needs.
  • Develop and implement data models, integrations, and service mappings for the CMDB.
  • Ensure CMDB health by establishing and monitoring data quality metrics.
  • Collaborate with stakeholders to gather requirements and design scalable solutions.
  • Integrate the CMDB with other ServiceNow modules and third-party tools.
  • Provide expertise on CMDB best practices and maintain compliance with ITIL standards.
  • Conduct training and knowledge transfer sessions to upskill internal teams.

Requirements:

  • Proven experience as a ServiceNow CMDB Architect or similar role.
  • Strong understanding of CMDB architecture, ITOM, and Service Mapping.
  • Hands-on experience with ServiceNow Discovery, Integration Hub, and related technologies.
  • Excellent communication skills and experience working in client-facing roles.
  • ServiceNow certifications, such as Certified Implementation Specialist (CIS) or Certified System Administrator (CSA), are highly desirable.



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