Fleet Orientation Facilitator

Duties Responsibilities: What major responsibilities does this position have and what percentage of time is spent
\n on completing them? (Typically 5 – 7)
\n ▪ Training Preparation Logistics
\n o Prepare comprehensive orientation materials and participant resources for new fleet drivers
\n o Coordinate classroom setup to ensure the training room meets established standards for
\n comfort, visibility, and functionality
\n o Procure, organize, and distribute all participant materials, including guides, booklets, and
\n handouts
\n o Arrange and coordinate session logistics, including technology setup, catering/meals, and
\n audio-visual equipment
\n o Develop and maintain detailed session schedules and attendance documentation
\n 25%
\n ▪ Training Delivery Facilitation
\n o Deliver engaging, interactive orientation sessions that communicate company policies,
\n procedures, and safety protocols
\n o Facilitate learning using varied instructional methods, including presentations, discussions,
\n hands-on activities, and QA
\n o Maintain appropriate pacing to ensure participant comprehension and engagement
\n o Monitor participant understanding through observation, questioning, and assessment
\n techniques
\n o Establish a professional, inclusive, and welcoming learning environment
\n o Address participant questions and concerns with clarity and subject matter expertise
\n o Demonstrate professionalism aligned with company culture and expectations
\n 35%
\n ▪ Post-Session Administration Follow-Up
\n o Submit training completion records and attendance documentation through the Luma
\n platform in a timely manner
\n o Conduct post-session facility cleanup and room reset in preparation for future training events
\n o Track new hire progress throughout the onboarding process within the Luma system
\n o Conduct follow-up communications with Safety Supervisors and Trainees to ensure
\n completion of required signoffs and learning modules
\n o Identify and escalate training completion delays, discrepancies, or concerns to the appropriate
\n Safety Supervisor
\n o Maintain accurate and detailed documentation of trainee progress and milestones
\n 20%
\n This job description represents an overview of the responsibilities for the above referenced position and is not intended
\n to represent a comprehensive list of responsibilities; an employee should perform all duties as assigned by his/her
\n supervisor.
\n ▪ Ongoing Training Tracking (Non-Facilitation Days)
\n o Monitor and track onboarding and training requirements for participants who attended
\n assigned orientation sessions
\n o Maintain ongoing compliance records and ensure training data accuracy
\n o Collaborate with HR, Operations, Fleet, and Site teams to resolve training gaps or
\n documentation issues
\n o Support continuous improvement efforts by identifying trends or recurring onboarding
\n challenges
\n 20%
\n Knowledge, Skills and Abilities (KSAs): What KSAs are required to perform this job?
\n ▪ Knowledge of adult learning principles and effective training facilitation techniques
\n ▪ Strong verbal, written, and presentation communication skills
\n ▪ Ability to engage diverse audiences and manage classroom dynamics
\n ▪ High level of organization with strong attention to detail and documentation accuracy
\n ▪ Proficiency in using learning management systems and training tracking platforms (e.g., Luma)
\n ▪ Ability to prioritize tasks and manage multiple onboarding timelines concurrently
\n ▪ Strong problem-solving skills with the ability to escalate issues appropriately
\n ▪ Proficiency with classroom technology and audio-visual equipment
\n Work Experience /or Education: What are the minimum education and/or experience requirements necessary to
\n perform this job?
\n ▪ High school diploma or equivalent required
\n ▪ Previous experience facilitating training, orientation, or instructional sessions preferred
\n ▪ Experience in safety, operations, fleet, or transportation environments preferred
\n ▪ Experience using learning management systems or training tracking platforms strongly preferred

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