Bilingual Mortgage Loan Officer

5 days ago


Chelmsford MA United States NextGen Mortgage Full time

Company Description

We are a highly respected local mortgage broker licensed in New Hampshire, Massachusetts, Maine, and Florida. Our dedication to providing exceptional service to both our customers and industry partners has earned us an A+ rating with the Better Business Bureau and 5-star reviews across platforms like Google and Facebook. Join us and be part of a team that values excellence and customer satisfaction above all.

Overview:

Join our dynamic team, where we pride ourselves on delivering exceptional service to our clients. We are seeking an experienced, bilingual Loan Officer (English/Spanish) to manage and nurture relationships with our established real estate office partners and efficiently handle inbound leads from Realtor.com.

Key Responsibilities:

  • Cultivate and maintain strong relationships with established real estate offices, ensuring seamless collaboration and referral flow.

  • Manage and convert high-quality inbound leads from Realtor.com, providing tailored mortgage solutions to meet client needs.

  • Conduct thorough client consultations in both English and Spanish to assess their financial situation and recommend the most suitable mortgage products.

  • Guide clients through the mortgage application process, ensuring a smooth and timely closing, while effectively communicating in both languages.

  • Stay up-to-date with industry regulations, market trends, and product knowledge to provide informed guidance to clients.

  • Work collaboratively with our team to meet or exceed monthly sales targets while maintaining the highest standards of customer service.

Qualifications:

  • Proven experience as a Loan Officer, with a strong track record of managing real estate office relationships.

  • Fluent in both English and Spanish, with the ability to effectively communicate complex information in both languages.

  • Demonstrated ability to manage and convert inbound leads effectively.

  • Excellent communication and interpersonal skills, with a customer-centric approach.

  • Comprehensive knowledge of mortgage products, underwriting processes, and industry regulations.

  • Ability to work independently and as part of a team in a fast-paced environment.

Why Join Us?

  • Work with a supportive and professional team that values your bilingual expertise.

  • Opportunity to leverage established real estate relationships and access a steady stream of qualified leads.

  • Competitive compensation package with performance-based incentives.

  • Continuous professional development and growth opportunities.



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