Salesforce Solution Architect

2 weeks ago

Arlington VA United States Dupont Circle Solutions Full time

Dupont Circle Solutions (DCS) is a team of specialists, united by our love of Salesforce. Our clients range from growing technology companies to nonprofits to venture funds. We are our clients’ champions, ready to roll up our sleeves and problem-solve to best support their businesses and make Salesforce work for them

WHO WE ARE:

At DCS, our mission is to create sustained, meaningful outcomes for our clients. We accomplish this by hiring the best people, continuously training and empowering our team, and creating a

culture of working hard for our clients while also having an environment focused on collaboration and fun. We are a woman-owned business and an equal opportunity employer that welcomes everyone to the team. We strongly encourage people of color, LGBTQ+ and non-binary people, veterans, and individuals with disabilities to apply. We are a remote-centric workplace with an office in Virginia, and a collaborative team spread across North America.

Our Salesforce Solution Architects have prior consulting and Salesforce.com experience and are ready to join a collaborative team. The ideal candidate has experience defining a scope of work, designing appropriate solutions, communicating solutions to stakeholders in terms of business outcomes, and coaching/mentoring team members. While we expect our Solution Architects to have a strong technical foundation in Salesforce, their business acumen as well as ability to effectively communicate solutions, trade offs, and risks with stakeholders is key to our collective success.

YOU ARE:

  • Strategic and thoughtful; able to ideate multiple scenarios to solve client problems
  • A strong verbal and written communicator
  • A solution-focused problem solver
  • Strong multitasker
  • Able to work well with project stakeholders and project team members
  • Self-motivated with a high degree of initiative
  • Enthusiastic to be a part of something great

YOU DO: ??

  • Play an active role in all phases of the project lifecycle (discovery/requirements, design, build, test, training, data migration, and deployment) and reinforce the DCS delivery process
  • Support discovery sessions pairing your comprehensive understanding of Salesforce products, structure, and security models with your understanding of business goals and outcomes
  • Perform analysis and decomposition of complex business information and design scalable solutions that support the project scope, and present solutions to stakeholders with a focus on business outcomes and tradeoffs
  • Support other team members in their work (review solutions, monitor adherence to design, help troubleshoot, establish and advise on best practices, etc.)
  • Actively review solution implementation throughout the build phase to ensure alignment to design and alignment to scope
  • Identify project risks and mitigation plans, focusing on solution, level of effort, and technical risks and raise to project leadership
  • Support communications/discussions related to the solutions, solution options, risks, and/or issues and ensure they are suitable for the intended audience
  • Build relationships with key client stakeholders
  • Support the business development process by participating in sales calls, defining solutions, building estimates, and contributing to proposal content
  • Demonstrate thought leadership through content creation, public speaking, and presentations
  • Balance needs of our clients, DCS, and our team

YOU HAVE: ??

  • Bachelor’s degree or equivalent experience in a technical field
  • 7+ years of Salesforce.com experience
  • 5+ years of consulting experience
  • Relevant certifications or ability to achieve relevant certifications upon hire
  • Proven experience communicating with senior executive stakeholders (internal and external)
  • Excellent organizational, verbal, presentation/facilitation, and written communication skills
  • Willingness to travel for team events as needed

BENEFITS: ??

  • Remote-first work environment, with the option for hybrid in the DC/MD/VA area
  • Generous, flexible PTO, paid holidays, and floating DCS holidays
  • Top-notch medical, dental, and vision - we pay the majority of the premium for yourself, and your dependents
  • 401(k) match 100% on the dollar up to 6%, with no vesting period
  • 16 weeks paid leave for parents who give birth, 4 weeks for non-birthing parents
  • Paid Salesforce certification exams
  • Bonus programs: performance, hiring referrals, Salesforce certification bonuses
  • Home office setup with new laptop, monitor, and all accessories needed
  • Cool swag brands like Yeti, Patagonia, and Marine Layer
  • Leadership development program, peer groups
  • Company-paid mental health and well-being support program
  • Zoom happy hours, virtual social events, and engaging activities
  • Award-winning culture and supportive team environment to embrace our commitment that hard work is appreciated and is directly tied to outcomes.

CORE VALUES:

  • People-FirstWe believe in creating an inclusive, kind, and supportive people-first environment that prioritizes our people and empowers them to reach their highest potential.
  • Authentic: We are unapologetically authentic, acting with intention, transparency, integrity, and honesty in everything that we do.
  • Curious: We lead with curiosity and the drive to continuously iterate and evolve, which is essential to our personal and professional growth.
  • Deliberate: We provide purposeful, deliberate, and meaningful work that is pivotal to our client's success.

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