Digital Product Owner II
3 weeks ago
It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.
Job Overview
Position Schedule: Full-Time
In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.
You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.
About Team
The Digital Insider Risk (DInR) Department protects The Jones Financial Companies, and its subsidiaries (collectively, "the Firm") against risk stemming from user digital activity. The Digital Insider Risk & Data Loss Prevention Product Owner II is responsible to support the DInR/DLP team in the development and documentation of performance metrics and operational procedures. They work in collaboration with the entire DInR/DLP team and are instrumental in developing program strategies through data analytics and mission requirements.
What You'll Do
- The Product Owner serves as the individual accountable for one or more systems, or sub-components of highly complex product structures. They are responsible for providing thought leadership and driving a multi-disciplinary and cross-divisional product team to deliver value to internal and external customers of the Firm.
- The role is accountable for the respective product's branch/client experience that necessitates a systems thinking approach.
- This individual aligns strategy to execution through the development and maintenance of their product roadmap, outlining the body of work expected now, next, and into the future.
- This work includes management of system plans and supporting artifacts encompassing resource requirements, stakeholder solution requirements, dependencies, timelines, milestones, and success criteria as necessary to deliver on the promised business value.
- This individual additionally serves as the primary contact for issues and escalations related to their supported systems, providing as timely resolution as possible.
- This individual will additionally interact and align with adjacent product teams to ensure a consistent and cohesive progression of the department strategy
- This individual will develop and maintain team data and documentation within various tools (Jira, Confluence, SharePoint, and case management) to support metrics, estimates, and execution.
- Offer expert guidance and coaching on tailoring an implementation of agile that nests well within the DInR Program.
- This role will assist in the development and maintenance of metric-based reporting, KRI's, and KPI's through collaboration with the team, to provide scope, coverage, identify gaps, and areas for enhancements for DInR data security solutions and tooling.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
Hiring Minimum: $96471
Hiring Maximum: $164262
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
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Read More About Job Overview
Skills/Requirements
What You'll DO
- Bachelor's degree in business administration, management information systems, computer science, or related field.
- 4+ years of experience within Information Systems Security, or 7 Years of Information Technology experience with a focus on security controls and processes.
Functional Knowledge:
- Strong knowledge of financial services concepts, practices, and procedures, with emphasis on User and Entity Behavior Analytics, and Data Loss Prevention.
- Proficient with common security products and tools, and capable of researching new solutions.
- Exceptional communication and interpersonal skills.
- Detail orientation with strong analytical capabilities.
- Ability to overcome ambiguity and deliver results.
- Strong leadership skills with the ability to influence and direct work in a way that maximizes both personal and team efficiency.
- Teamwork / collaboration mindset with the ability to work with stakeholders throughout the organization and drive toward a decision.
- A robust understanding of full-cycle software development within an Agile framework.
- Product orientation with a strong sense of ownership.
Problem Solving:
- Problems faced by associates in this role tend to be moderately complex.
Decision Making:
- The decisions in this position are moderate in impact. Highly complex decisions are typically escalated to leadership.
Span of Influence:
- Medium/High - while decisions and problems faced by associates in this role are moderate in nature, the size of our programs and importance to our clients increases the impact.
- Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work within the office three days per week, with the preference for Tuesday, Wednesday, and Thursday.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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