Operations Manager

4 hours ago

Topeka, United States Papa Johns Full time

Job Summary

The Operations Manager is responsible primarily for the daily hiring, onboarding, and training of new team members, direct supervision of restaurant team members and delivery drivers (including authority to take corrective action up to and including employment separation), and supporting the daily operations of the restaurant, ensuring that the team delivers the required tasks with the highest quality and standards. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of shift operations and adherence to all Company policies, procedures, programs, and systems. 

This role has primary responsibility for shift management, hiring/firing, onboarding, training, development, corrective action, and managing performance of restaurant team members and delivery drivers. Restaurant team members and delivery drivers directly report to this position. This position is assigned to high volume and/or high complexity restaurants and reports to the restaurant General Manager. 

Duties and Responsibilities

  • Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order.  Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.

  • Ensure food safety certifications are up to date for all team members and manage Company’s assets by ensuring restaurant is clean and meets safety and security standards at all times.

  • Supervise work activities of all non-exempt restaurant team members, including shift leaders, in-store team members and delivery drivers during assigned work schedule. 

  • In absence of General Manager, responsible for all functions of a Papa John’s restaurant to ensure high quality products and customer service. 

  • Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure shift compliance with uniform and appearance standards, and communicate performance expectations to direct reports.  Document performance issues and take appropriate disciplinary action, up to and including termination.  Effectively coach and develop team members; and support an atmosphere of teamwork, energy and fun.

  • Contribute to the achievement of sales goals by providing prompt and friendly customer service through team member training on products and sales execution.  

  • Contribute to and execute plans to resolve unfavorable trends and enhance profits of restaurant.  Execute shift level financial controls and cash management responsibilities. 

  • Operations Manager

    15 hours ago

    Topeka, United States Papa Johns Full time

    Job SummaryThe Operations Manager is responsible primarily for the daily hiring, onboarding, and training of new team members, direct supervision of restaurant team members and delivery drivers (including authority to take corrective action up to and including employment separation), and supporting the daily operations of the restaurant, ensuring that the...

  • Operations Manager

    8 hours ago

    Topeka, United States Papa Johns Full time

    Job SummaryThe Operations Manager is responsible primarily for the daily hiring, onboarding, and training of new team members, direct supervision of restaurant team members and delivery drivers (including authority to take corrective action up to and including employment separation), and supporting the daily operations of the restaurant, ensuring that the...

  • Logistics Operations Manager

    7 days ago

    Topeka, Kansas, United States IMI Full time

    About the Job">The Logistics Operations Manager is responsible for overseeing the shipping and receiving operations at IMI. This role requires a leader who can effectively manage teams, ensure timely delivery of goods, and maintain a safe working environment.">Key Responsibilities">">Team Leadership: Supervise and coordinate the work of employees involved in...

  • Logistics Operations Manager

    1 week ago

    Topeka, Kansas, United States Reser's Fine Foods Full time

    Job Summary:We are seeking a highly skilled Logistics Operations Manager to lead our distribution center team. As a key member of our operations team, you will be responsible for ensuring the timely delivery of products to our customers while maintaining high levels of inventory accuracy and employee productivity.The ideal candidate will have a strong...

  • Restaurant Operations Manager

    1 week ago

    Topeka, Kansas, United States Wings Etc. Grill & Pub Full time

    Job SummaryWe are seeking a highly skilled Restaurant Operations Manager to join our team at Wings Etc. Grill & Pub.About the RoleThe successful candidate will be responsible for overseeing and coordinating the day-to-day operations of the business, ensuring that all guests feel welcome and receive responsive service at all times.Key ResponsibilitiesEnsure...

  • Logistics Operations Manager

    4 days ago

    Topeka, Kansas, United States LinPepCo Full time

    Job OverviewThe Delivery Driver Manager plays a crucial role in ensuring the efficient and timely delivery of company products to customer accounts.ResponsibilitiesManage a team of Delivery Customer Representatives, overseeing their performance, development, and growth.Collaborate with representatives to improve route efficiency, ensure smooth operations,...

  • Ambitious Store Operations Manager

    3 days ago

    Topeka, Kansas, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking an Ambitious Store Operations Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store operations team, you will play a vital role in ensuring the success of our stores and driving business growth.Job SummaryThe Ambitious Store Operations Manager will be responsible for overseeing the...

  • Operations Assistant

    1 week ago

    Topeka, Kansas, United States Elwood Staffing Full time

    We are seeking an Operations Assistant to support our inventory management team. This is a full-time position with opportunities for advancement.Company Overview:Our company, Elwood Staffing, specializes in providing temporary and temp-to-hire staffing solutions to various industries.Job Description:The Operations Assistant will be responsible for supporting...

  • Senior Department Operations Manager

    1 week ago

    Topeka, Kansas, United States DH Pace Company, Inc. Full time

    We are seeking a highly skilled Senior Department Operations Manager to join our team at DH Pace Company, Inc. in Topeka, KS.About UsOverhead Door Company of Northeast Kansas is a leading provider of overhead door solutions and services. Our company values excellence, integrity, and customer satisfaction.Job SummaryThis role will be responsible for...

  • Clinical Nutrition Operations Manager

    1 week ago

    Topeka, Kansas, United States Sodexo Full time

    OverviewSodexo, a leading provider of food and nutrition services, is seeking an experienced Clinical Nutrition Manager to join our team at Stormont Vail Hospital in Topeka, KS. As a key member of our Food and Nutrition Services team, you will be responsible for overseeing clinical operations across two locations and providing exceptional leadership to a...

  • Hardware Store Operations Manager

    4 days ago

    Topeka, Kansas, United States Westlake Hardware, Inc. Full time

    About Westlake Hardware, Inc.A family-owned business with over a century of experience operating in the United States.With over 220 neighborhood stores located throughout the country, we are one of the largest hardware retailers in the nation.We are committed to providing exceptional customer service and creating a positive work environment for our...

  • Operations Manager

    4 days ago

    Topeka, Kansas, United States Westlake Hardware, Inc. Full time

    About the RoleThe Operations Manager will be responsible for ensuring superior customer service in their store, driving sales and profitability, and maintaining effective expense and payroll budget management.This is an exciting opportunity to join Westlake Ace Hardware, one of the largest hardware retailers in the United States. Our company values a diverse...

  • Restaurant Manager

    4 weeks ago

    Topeka, Kansas, United States Gecko Hospitality Full time

    Restaurant Manager Job OpportunityWe are seeking a seasoned Restaurant Manager to lead our casual dining venue team in providing exceptional guest experiences. As our Restaurant Manager, you will oversee the operations of our restaurant, ensuring seamless efficiency and top-notch service.Key Responsibilities:Leadership: Inspire and manage a team of devoted...

  • Second Shift Operations Manager

    6 days ago

    Topeka, Indiana, United States Nishikawa Cooper LLC Full time

    Job DescriptionMain ResponsibilitiesSchedule and Deploy ResourcesOversee Training and Retraining of AssociatesImplement Continuous Improvement ActivitiesCoach/Counsel Associates for Career DevelopmentManage Departments for Attainment and EfficiencyLead by Example and Set a Positive ToneKey RequirementsMinimum 3-5 Years of Supervisory Experience in...

  • Store Operations Manager

    1 week ago

    Topeka, Kansas, United States Westlake Hardware, Inc. Full time

    Job OverviewWestlake Hardware, Inc. is seeking a highly motivated Store Operations Manager to oversee the daily operations of our hardware store.

  • Senior Manufacturing Operations Manager

    1 week ago

    Topeka, Kansas, United States Affinity Executive Search Full time

    Are you an experienced manufacturing operations expert looking to take on a challenging role at our client's Topeka, KS plant? We have an exciting opportunity for a Sr. Process Engineer to join our team!About the RoleIn this senior leadership position, you will be responsible for enhancing overall safety, quality, and productivity in the Department area by...

  • Operational Manager for Fast Food Outlet

    4 days ago

    Topeka, Kansas, United States McDonald's Full time

    As an Operational Manager at McDonald's, you will play a crucial role in ensuring that customers receive a fast, accurate, and friendly experience every visit. This involves leading shifts every week, making sure that crew members are meeting McDonald's standards, and monitoring performance during the shift.The Shift Manager is responsible for a...

  • Healthcare Operations Manager

    1 week ago

    Topeka, Kansas, United States Ardent Health Services Full time

    OverviewWe are seeking an experienced Healthcare Operations Manager to join our team in Topeka, Kansas. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our healthcare facility.Job DescriptionAssist with staffing coordination and shift operations to ensure seamless delivery of patient care.Mentor clinical...

  • Senior Operations Manager, Health Network Optimization

    1 week ago

    Topeka, Kansas, United States Centene Corporation Full time

    You could be the one who changes everything for our members. We are transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.Position Overview: This role supports all provider network operational activities and...

  • Floor Manager for Westlake Ace Hardware Store Operations

    2 weeks ago

    Topeka, Kansas, United States Westlake Hardware, Inc. Full time

    About Westlake Ace Hardware, Inc.Westlake Ace Hardware, Inc. is a leading hardware retailer in the United States, operating over 220 neighborhood stores across the country. As part of Ace Hardware Corporation, we have been serving our customers and communities for over a century.We are seeking a highly skilled Floor Supervisor to assist with managing overall...