Assistant Store Manager
3 weeks ago
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce results. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine.
Responsibilities:Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.
Assist in customer account management by accepting payments, monitoring, and managing customer appointments.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.
Provide support, coaching, and development to Customer Service Representatives in order to improve the team’s potential.
Maintain customer information in the Point of Sale system with accuracy and integrity.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications:- High School Diploma or equivalent required
- At least 3 months of supervisory, key holder, or relevant leadership experience
- Minimum one year experience in customer service, sales, or retail
- Excellent verbal and written communication skills
- Ability to work phone, Point of Sale, Microsoft Office, and other systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required (subject to applicable law)
- Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
- Associate degree or higher
- Bilingual English/Spanish is a plus and may be required for certain locations
Our Benefits Include**:
- A comprehensive new hire training program
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Performance-based career advancement
- Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
- Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
- Diverse Culture and Inclusive Environment
**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
About Us
TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
-
Assistant Store Manager
4 weeks ago
Knoxville, United States The Buckle Full timeSummary Buckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an Assistant in Training (AIT) and Assistant Manager, you have the privilege to work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. You will also share responsibility for...
-
Assistant Store Manager
4 weeks ago
Knoxville, United States Buff City Soap Franchise Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceOpportunity for advancementPaid time offTraining & developmentAssistant Store Manager PowellFull Time-ManagerBuff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Buff City Soap Products are fresh....
-
Assistant Store Manager
4 weeks ago
Knoxville, United States Buff City Soap Franchise Full timeJob DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAssistant Store Manager (Assistant Makery Manager)Full Time-ManagerBuff City Soap is on a mission to create handmade products that are free of harsh ingredients...
-
Assistant Store Manager
4 weeks ago
Knoxville, United States The TJX Companies, Inc. Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...
-
Assistant Store Manager
4 weeks ago
Knoxville, United States The TJX Companies, Inc. Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...
-
Assistant Store Manager
4 weeks ago
Knoxville, United States Buff City Soap Franchise Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAssistant Store Manager West TownFull Time-ManagerBuff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing...
-
Assistant Store Manager
4 weeks ago
Knoxville, Tennessee, United States Chico's FAS, Inc. - Retail Full timeJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...
-
Assistant Store Manager
4 weeks ago
Knoxville, Tennessee, United States Chico's FAS Full timeJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...
-
Assistant Store Manager
4 weeks ago
Knoxville, Tennessee, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...
-
Assistant Store Manager
4 weeks ago
Knoxville, Tennessee, United States Pandora Full timeAn AssistantStore Manager (ASM) will be the ultimate Pandora fan. They will immerse themselves into the brand, culture and product, and take pride in providing every client with a world-class customer experience. They will have the opportunity to spend quality time on the sales floor, engage with customers, and sell side-by-side with the team. In...
-
Assistant Store Manager
1 week ago
Knoxville, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Assistant Store Manager
3 weeks ago
Knoxville, United States Jiffy Lube Full timeJob DescriptionJob DescriptionOverviewPinnacle Sales Company dba Jiffy LubeHiring - Assistant Store Manager -TraineeFulltime: 8:00 am – 6:00 pm, Mon – Fri, and 8:00- 5:00 Saturday as needed.Pay rate: $14 - $17.00 per hour, based on experience.Location: Knoxville, TN 37919 What is in it for you: Insurance Benefits – Health, Dental, Life, AFLACPaid Time...
-
Assistant Store Manager
3 weeks ago
Knoxville, United States Community Choice Financial Family of Brands Full timeJob DescriptionOverview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping...
-
Assistant Store Manager
4 weeks ago
Knoxville, United States Chico's FAS, Inc. Full timeWe are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing...
-
Assistant Store Manager
3 weeks ago
Knoxville, United States Chico's FAS Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...
-
Assistant Store Manager
1 week ago
Knoxville, United States Chico's FAS Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...
-
Assistant Store Manager
4 weeks ago
Knoxville, United States Chico's FAS Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...
-
Assistant Store Manager
3 weeks ago
Knoxville, United States Community Choice Financial Family of Brands Full timeOverview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce...
-
First Assistant Store Management
4 weeks ago
Knoxville, Tennessee, United States Maurices Full timeBrand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success...
-
Assistant Store Manager
4 weeks ago
Knoxville, United States Community Choice Financial Family of Brands Full timeJob DescriptionOverview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to help coach and development our Customer Service Representatives while developing your supervisory skills. You will play a key role in helping your team produce results while in a fast-paced, dynamic environment and we will help...
