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Retail Supervisor
1 month ago
Information about benefits can be found here.
As our Store Supervisor and a member of the Converse Management team, you will assist the Store Manager in achieving sales and profitability targets and providing direction to other store employees. Help ensure long-term business growth by providing outstanding merchandising and customer service within the Converse Outlet StoreOperational and Merchant Excellence:- Ensure consistent execution of operating and merchant standards.
- Open and close store per operating procedures and standard processes
- Partner with SM to ensure that all visual merchandising, promotions, and markdowns are completed within guidelines and on time (to include mismates, obsolete, and defectives)
- Follow our shipment standard processes and policies
- Ensure that employees are cross-trained as appropriate in all areas of operation, such as footwear, apparel, equipment, cashiering, and back of the house.
- As a Converse Brand Ambassador, you spearhead and demonstrate the STARS MANTRA daily.
- Consistently communicates financial objectives and critical metrics such as daily goals and hourly readings. Your role is to mentor and encourage team members to reach those goals.
- Assist in delivering the Financial Budget.
- In this role, you add to the store's financial performance through efficiency for critical sales, revenue, and shrinkage metrics, including conversion rates, UPT, and ADPTs.
- High School Diploma or GED
- 1-2 years of retail experience
- Speaking clearly with employees and customers
- Required math functions (adding, subtracting, multiplying, and dividing).
- Ability to exercise a high degree of integrity.
- You can work evenings, weekends, and holidays as needed.
- You will perform all retail floor functions, including standing for extended periods, climbing ladders, stock/retrieving/ merchandise, and unloading shipments.