Senior Associate, Account Management

2 weeks ago

Pittsburgh, United States BNY Full time

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.   

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Senior Associate, Account Management to join our TS Relationship Management and Business Development team. This role is located in Lake Mary, FL or Pittsburgh, PA

In this role, you’ll make an impact in the following ways:

  • Oversees assigned client accounts, ensuring satisfaction, swift response to client needs, efficient problem resolution, contract and operational compliance, risk mitigation and KYC responsibilities.
  • Consults with clients on best practices, solutions and regulatory changes to support client engagement.
  • Assigned accounts are typically small and non-complex, often a single product.
  • Incumbents are gaining experience in account management and mastering the basics of the discipline and the firms products/services.
  • Incumbent may receive guidance from a more experienced Account Manager.
  • Proactively consults small, non-complex client accounts, ensuring continued client satisfaction and listening for cues on client needs.
  • Tracks and reports on client metrics.
  • Acts as day-to-day point of contact for the client.
  • Keeps abreast of client account activity occurring throughout the firm.
  • Liaises with relevant operations contacts (internally and externally) to coordinate service to the client. Escalates relevant issues to senior team members or management.
  • Assists with managing client inquiries and resolves problems within scope of knowledge.
  • Gains understanding of the business environment of assigned clients, industry trends and competitor services/offerings.
  • Responsibilities are limited to own client accounts. Focus is on smaller and/or less complex client accounts. May provide secondary support on a large or key account under the guidance of a more senior Account Manager. No direct reports.

To be successful in this role, we’re seeking the following:

  • Bachelors degree or the equivalent combination of education and experience is required
  • 3-5 years of total work experience preferred.
  • Experience in Account Management or Client Service Delivery preferred.

 

At BNY, our culture speaks for itself. Here’s a few of our awards:

  • America’s Most Innovative Companies, Fortune, 2024
  • World’s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
  • “Most Just Companies”, Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg’s Gender Equality Index (GEI), 2023

 

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

  • Senior Associate, Account Management

    2 weeks ago

    Pittsburgh, United States BNY Full time

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • Senior Associate, Account Management

    6 days ago

    Pittsburgh, United States BNY Full time

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • Senior Associate, Account Management

    2 weeks ago

    Pittsburgh, United States BNY Mellon Full time

    Overview At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that...

  • Senior Associate, Account Management

    2 weeks ago

    Pittsburgh, PA, United States BNY Full time

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • Account Manager Trainee

    7 days ago

    Pittsburgh, United States Mantra Management Group Full time

    We are a thriving business consulting and sales firm located in Pittsburgh! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager Trainee! Our primary goal is...

  • Account Manager Trainee

    4 weeks ago

    Pittsburgh, United States Mantra Management Group Full time

    Job DescriptionJob DescriptionWe are a thriving business consulting and sales firm located in Pittsburgh! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager...

  • Account Manager Trainee

    1 week ago

    Pittsburgh, United States Mantra Management Group Full time $50,000 - $60,000

    Job DescriptionJob DescriptionWe are a thriving business consulting and sales firm located in Pittsburgh! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager...

  • Account Manager Trainee

    4 weeks ago

    Pittsburgh, United States Mantra Management Group Full time $50,000 - $60,000

    Job DescriptionJob DescriptionWe are a thriving business consulting and sales firm located in Pittsburgh! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager...

  • Senior Accounting Manager

    6 days ago

    Pittsburgh, Pennsylvania, United States WESCO International Full time

    Job Overview As the Senior Accounting Manager, you will report directly to the Senior Vice President of Corporate Control and Chief Accounting Officer. Your role will be pivotal in bridging the gap between the Business Development and Controllership Teams, ensuring a comprehensive understanding of the risks and opportunities associated with target company...

  • Senior Accountant

    2 weeks ago

    Pittsburgh, United States Creative Financial Staffing Full time

    SENIOR ACCOUNTANTABOUT THE COMPANY:Exceptional workplace culture with consistently positive feedback from our employeesStrategic partnership with a supportive, down-to-earth Controller who values mentorshipFlexible work schedule that accommodates your personal lifeThe Senior Accountant will have clear growth opportunities within the companyPet-friendly...

  • Senior Accountant

    13 hours ago

    Pittsburgh, United States Donnelly-Boland and Associates Full time

    Who We Are Donnelly-Boland and Associates is a woman-owned CPA and business consulting firm that helps small businesses, technology startups, not-for-profits, and government agencies run a wide range of back-office operations. Founded in 1992 by Fay K. Boland, we have grown from 1 to over 100 highly trained employees through our dedication to our clients,...

  • Senior Accounting Manager

    2 days ago

    Pittsburgh, Pennsylvania, United States Duquesne Light Company Full time

    **About Duquesne Light Company**Duquesne Light Company is a leading provider of electric energy, with a rich history of innovation and customer service. As a leader in the transmission and distribution of electric energy, we serve over half a million customers in southwestern Pennsylvania.**Our Commitment to Inclusion**We value and respect the unique...

  • Senior Accountant

    4 days ago

    Pittsburgh, United States Donnelly-Boland and Associates Full time

    Job DescriptionJob DescriptionWho We AreDonnelly-Boland and Associates is a woman-owned CPA and business consulting firm that helps small businesses, technology startups, not-for-profits, and government agencies run a wide range of back-office operations. Founded in 1992 by Fay K. Boland, we have grown from 1 to over 100 highly trained employees through our...

  • Account Manager Senior

    3 days ago

    Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    The Senior Account Representative is responsible for ensuring the prompt and correct payment to the University of Pittsburgh Medical Center of all monies owed by both insurers and patients.Key Responsibilities:Ensure accurate and timely billing and payment processingManage relationships with insurers and patients to resolve payment discrepanciesDevelop and...

  • Senior Audit Associate

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Spartan Placements LLC Full time

    AUDIT SENIOR ASSOCIATE Spartan Placements LLC is seeking qualified candidates for the role of Audit Senior Associate. This position is essential for supporting our diverse clientele by conducting audits, reviews, and compilations with a focus on quality and compliance. As an Audit Senior Associate, you will be responsible for planning and executing audit...

  • Senior Financial Accountant

    7 days ago

    Pittsburgh, Pennsylvania, United States Synerfac Technical Staffing Full time

    Position OverviewWe are currently looking for a Senior Financial Accountant to join our team at Synerfac Technical Staffing.Key Responsibilities:Manage and organize documentation related to accounts payable and receivable, ensuring all records are accurate and up-to-date.Process and issue service invoices efficiently.Establish and maintain comprehensive...

  • Business Develoment Associate

    3 weeks ago

    Pittsburgh, United States Mantra Management Group Full time $45,000 - $55,000

    Job DescriptionJob DescriptionDo you want a career that challenges you and takes you to the next level?If so - come join our team! We are an innovative Business Development Firm that specializes in account management and sales for the telecommunications industry. Our high-profile partnerships put us at the forefront of accelerated growth within the industry...

  • Business Develoment Associate

    2 days ago

    Pittsburgh, United States Mantra Management Group Full time

    Job DescriptionJob DescriptionDo you want a career that challenges you and takes you to the next level?If so - come join our team! We are an innovative Business Development Firm that specializes in account management and sales for the telecommunications industry. Our high-profile partnerships put us at the forefront of accelerated growth within the industry...

  • Senior Audit Associate

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Spartan Placements LLC Full time

    AUDIT SENIOR ASSOCIATE Spartan Placements LLC is seeking qualified candidates for the position of Audit Senior Associate. This role is essential in delivering exceptional audit services to our diverse clientele. As an Audit Senior Associate, you will be responsible for planning and executing audits, reviews, and compilations while working closely with the...

  • Senior Audit Associate

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Spartan Placements LLC Full time

    SENIOR AUDIT ASSOCIATE Spartan Placements LLC is actively seeking qualified professionals to enhance our audit division. We are looking for candidates to serve our diverse clientele with expertise and dedication. As a Senior Audit Associate, you will be responsible for orchestrating and executing audits, reviews, and compilations, while working closely with...