Team Leader- Patient Access Services- Full Time Day
2 weeks ago
Job Overview:
The Team Leader performs all duties of the Patient Access Representative positions as well as being the lead person for staff on a daily basis and who maintains the most efficient, effective customer-minded procedures.
Qualifications:
Required:
- High School diploma or equivalent
- Certified Patient Access Representative
- At least one year experience in Registration
- Must demonstrate the ability to be flexible and work independently, have strong organizational and planning skills, deal tactfully with all contacts and be able to maintain composure during stressful situations.
Preferred:
- Billing experience with knowledge of health insurance
Certifications and Licenses Required:
- Certified Patient Access Representative
Scheduling Requirements:
- Participates in on-call weekend rotation
- 40 hours per week
Essential Functions:
- Performs all duties as a Patient Access Representative.
- Assists in the preparation of internal and State required audits, as needed.
- Assists the Management Staff in gathering data from various resources for the purpose of educating hospital associates and the community.
- Monitors the daily files and activities that are being generated from the assigned registration area to assure total compliance and reports any concerns to the Management Staff.
- Possesses a general knowledge of all billing functions so patients, on an individual basis, can be assisted and advised.
- Understands and incorporates the compliance steps outlined in the regulations in all daily activities.
- Works with various departments to coordinate the accuracy and proper handling of paperwork.
- Adheres to patient rights: provides for the confidential treatment of all communications and records.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
Choosing RWJBarnabas Health
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
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