Store Manager

23 hours ago

Toledo, United States Community Choice Financial Family of Brands Full time
Overview:

Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. 

Responsibilities:

Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.

 

Assess risk to identify acceptance or rejection of financial transactions, evaluate and accurately process loan/pawn applications, check cashing transactions and/or other relevant business.

 

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Educate customers on all product offerings through the cycle of their financial transaction.

 

Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in & hosting in-store & community events.

 

Participate in the hiring process for Customer Service Representative candidates.

 

Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

 

Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.

 

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits to further ensure compliance of staff.

 

Monitor and maintain store appearance and address basic facility needs, including scheduling maintenance services. 

 

Assist in running the store and day-to-day operations in the absence of the Store or Area Manager.  

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industry
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)
  • Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

 

Preferred Qualifications and Skills

  • Leadership in a sales or customer service-oriented position
  • Experience in retail, sales, or financial industry
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance based career advancement
  • Educational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications. Terms and conditions apply. 
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment
  • A relaxed, business casual dress code that includes jeans and sneakers

 

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

Since 1987, it has been our mission to provide rave-worthy customer experiences to everyone who comes through our doors or visits the CheckSmart® website. As an established financial services provider, we offer Loans, Money Orders, Wire Transfers, Green Dot® Visa® Debit Cards, Gift Card Buy Back, and Check Cashing throughout KY, IN, MI, and OH. We’re steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it most.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

  • Store Manager

    6 months ago

    Toledo, United States Rally House Full time

    Job Description Love sports, local events, fashion, leading a retail team, or all of the above? If so, Rally House could be the perfect fit for you! The Store Manager is a shared leadership role responsible for overseeing essential business duties in a fast paced, complex environment, related to the day-to-day operations of the store; specifically in...

  • Assistant Store Manager

    1 month ago

    Toledo, Ohio, United States Lids Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Lids. As a key member of our store leadership team, you will be responsible for driving sales growth, providing exceptional customer service, and leading a team of sales associates.Key ResponsibilitiesDrive Sales Growth: Develop and implement strategies...

  • Retail Store Operations Manager

    1 month ago

    Toledo, Ohio, United States Rally House Full time

    Job Title: Store ManagerRally House is seeking a highly skilled and experienced Store Manager to lead our retail team. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, including sales objectives, customer service, staffing, employee relations, management, payroll, and operating expenses.Key...

  • Store Sales Associate

    2 months ago

    Toledo, United States Citi Trends Full time

    Citi Trends - 0302 Citi Trends, Manhattan Plaza, 631 E. Manhattan Blvd. [Sales Associate / Team Member] As a Store Sales Associate at Citi Trends, you'll: Provide proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, etc; Call out prices for customer when ringing register transaction; Bag merchandise...

  • Assistant/Retail Manager

    6 months ago

    Toledo, United States Speedway Full time

    Start Your Story at Speedway!We're committed to bringing passion and customer focus to the business.We’re excited to be part of the 7-Eleven family of stores!If you enjoy working as part of a retail management team and have previous supervisory experience, we would love the opportunity to talk with you! Speedway is focused and dedicated to your...

  • General Manager

    37 minutes ago

    Toledo, United States Community Choice Financial Family of Brands Full time

    Overview: General ManagerCommunity Choice Financial ® Family of Brand As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their...

  • Assistant Manager

    4 weeks ago

    Toledo, United States Knitwell Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Assistant Manager

    4 weeks ago

    Toledo, United States Knitwell Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Customer Accounts Manager

    3 weeks ago

    Toledo, United States Aarons Full time

    Customer Accounts Manager Hiring Range Minimum to Maximum: $14.50 to $15.25 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer...

  • Salon Manager

    5 days ago

    Toledo, United States Great Clips Full time

    Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you’re looking for a new opportunity? If this sounds like you, you may have what it takes to be a salon manager at a Great Clips salon. Great things happen at a Great Clips salon, and we'd love for you to be part of...

  • Customer Accounts Manager

    1 week ago

    TOLEDO, United States Aarons Full time

    Customer Accounts Manager   Hiring Range Minimum to Maximum:  $14.50 to $15.25 This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a...

  • District Manager

    1 month ago

    Toledo, Ohio, United States HireUp Talent Full time

    Job OverviewHireUp Talent is partnering with a leading hospitality restaurant client to fill District Manager positions in Toledo, Indianapolis, and Detroit. This role requires travel to restaurants within the assigned territory.Key ResponsibilitiesSupervise restaurant managers and oversee district operations to ensure maximum sales and profitability.Provide...

  • Wireless Sales Manager

    4 weeks ago

    Toledo, Ohio, United States Acosta Group Full time

    Sales Manager Job DescriptionWe are seeking a highly motivated Sales Manager to lead our team of Wireless Sales Pros in achieving sales and business targets. As a results-driven sales leader, you will recruit, lead, and motivate a team of experienced sales professionals to succeed in 3-4 retail locations.Duties and ResponsibilitiesRecruit, lead, and motivate...

  • General Manager

    4 days ago

    Toledo, United States Arby's Full time

    Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And youre in the right place if youre here for: + Weekly Pay + Bonus Program* + Free Shift Meals +...

  • Corporate Manager Data Engineering

    1 month ago

    TOLEDO, United States Cedar Point Full time

    Overview:The Corporate Manager, Data Engineering for Six Flags Entertainment Corporation will manage the team responsible for corporate level enterprise data consolidation and data integrity.  In addition the will be responsible for enterprise application data transformation into reporting deliverables.This individual will manage both Data Engineers and...

  • Corporate Manager Data Engineering

    2 months ago

    Toledo, United States Cedar Point Full time

    Overview:The Corporate Manager, Data Engineering for Six Flags Entertainment Corporation will manage the team responsible for corporate level enterprise data consolidation and data integrity.  In addition the will be responsible for enterprise application data transformation into reporting deliverables.This individual will manage both Data Engineers and...

  • Restaurant Operations Manager

    1 month ago

    Toledo, Ohio, United States Jamba Full time

    Job Summary:The Restaurant Operations Manager is responsible for overseeing the daily operations of our restaurants, ensuring a positive guest experience, and driving sales and profitability. This role requires strong leadership and management skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Partner with...

  • Assistant Manager

    4 weeks ago

    Toledo, United States Arby's Full time

    Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Assistant Manager. That could be you! And youre in the right place if youre here for: + Bonus Program* + Discounted Curly Fries (and all our menu items for that matter) + Free Shift Meals* + Best in Class Training &...

  • Maintenance Manager Europe

    3 months ago

    Toledo, United States Plastipak Holdings Full time

    Responsibilities1. Ensure operational performance of sites meets KPI objectives 2. Support sites in case of critical machine failure 3. Develop maintenance framework 4. Evaluate and improve maintenance of the sites 5. Introduce standard use of PM SAP module and enhance predictive maintenance 6. Assure optimal spare part management including WC...

  • Restaurant Manager

    2 months ago

    Toledo, United States Hooters of America, LLC Full time

    Overview:Hooters of America LLC is looking for a Restaurant Manager in our Hooters of ToledoManages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation and Atmosphere. Assists General Manager to ensure operations run efficiently and according to company policy and...